Singapore Job Openings
TikTok
Quality Insights Analyst
August 26, 2024
Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Tik Tok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team :
The global Monetization Integrity team ensures Tik Tok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on Tik Tok, this team is critical in assuring a joyful and creative ads experience for the community.
Responsibilities :
- Analyse trends and provide insights to improve quality performance across Tik Tok ads products.
- Build dashboards and measure performance of key metrics to improve moderation guidance and policy implementation.
- Lead qualitative insight programmes to engage key stakeholders, conduct reviews of feedback, and craft opportunities to improve / address their concerns.
- Build a prediction model for identifying global trends and performance issues.
- Define, structure and summarise large amounts of qualitative and quantitative data into digestible information and actionable insights for audiences via reports, dashboards, and interactive visualisation.
- Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.
Minimum Qualifications :
- Bachelors Degree
- Good understanding and interest in policy development, quality improvement and data analysis in the tech sector
- Good interpersonal skills and a strong team player
- Be able to think and work analytically and critically.
- A self-motivated individual who is able to work independently, and as a team member in a complex and ambiguous environment.
- 2+ years in an investigative, data science, or trust and safety role.
- Prior experience in a technical field
- Deep understanding of social media and tech environment
- Experience working and communicating in an environment and with international stakeholders.
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