Singapore Job Openings
Chubb
Senior Claims Specialist
Singapore
FULL TIME
August 27, 2024
- This position is accountable for:
- Claims Service
- Claims Quality
- Claims Reporting
- Expense Management
- Understanding and challenging legal advice as required on claims
Areas of Responsibility
- Work within local and regional operating processes and claim handling procedures to ensure that quality claim service is rendered to all stakeholders in accordance with Chubb claims philosophy.
- Effectively manage and supervise Financial Lines claims underwritten and reported in Singapore against policy terms and conditions, company guidelines, local operating procedures and claims management guidelines.
- Collate claims information and data within Singapore as required for reporting purposes including verifying completeness and accuracy of reports.
- Recommend modifications and improvements to established procedures to improve productivity.
- Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers and service providers.
- Work with internal colleagues to manage accounts, contribute to discussions with business units for products developments and loss control.
- Ensure that appropriate claims management and underwriters are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
- Manage and supervise claims to finality within designated authority and Chubb claims management guidelines.
- Ensure that loss reserves are set and maintained in accordance with Chubb guidelines, timely updates of claims data made into systems and correctness of systems and file records.
- Use external resources in accordance with the Chubb guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards timely and effective resolution.
- Document and collate Financial Lines claims processes and controls.
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