• Partner with country teams to support commercial needs to drive Retail KPIs, leading to Net Sales achievement
• Collaborate with SEA counterparts to enable country Retail and Franchise Operations teams achieve commercial objectives
• Keep open communications within the SEA Commercial team to foster synergistic relations
• Collaborate with the EM hub team to understand the global/hub strategy for Retail Operations and work with the country Retail leads on developing a SEA strategy
• Support the Director for Retail and Franchise Operations Excellence on ensuring the SEA strategy is communicated across key stakeholders, that milestones are planned and met, and results measured
• Drive effective brand consumer experience planning across SEA in coordination with SEA Brand team and the EM hub Consumer Experience team
• Continuously gather insights and inputs from the country teams to stay close to ambitions/plans/goals and work with the EM hub team to provide for the future
• Monitor critical/key projects within SEA involving Retail Operations, ensuring open and timely communication to stakeholders
• Be the voice of the SEA country teams

• SEA Commercial Lead
• SEA Commercial Team
• SEA Retail and Franchise Operations Team
• SEA Brand Activation, SEA VM
• Country Retail Directors
• Country Retail Operations teams
• EM Retail Operations
• EM Digital Operations
• EM Consumer Experience
• EM Marketplace

• Strong presentation, communication, negotiation and influencing skills, especially with senior stakeholders within a global matrix organization.
• Strong cross-functional and stakeholder management experience across commercial functions (e.g. marketing, sales, etc.) and support functions
• Retail Operations background
• Project Management
• Fluent spoken and written English
• Regional languages an advantage, but not required
• Willingness to travel upwards of 20% of time

• 6-8 years progressive channel marketing and consumer experience expertise
• Regional expertise desired
• Sporting Industry experience desired
• University degree in Business or equivalent professional experience, ideally in Sales and/or Marketing

JOB TITLE:

Singapore

Retail&Franchise Consumer Excellence SEA

Sing

SG

Full time

516614

Oct 10, 2024