Singapore Job Openings
United Overseas Bank Ltd
Senior Officer, Escalation
Queenstown Estate
FULL TIME
September 4, 2024
About UOB
About the Department
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
- Review and assess escalations from Inbound Department to identify, liaise and resolve customer issues completely and promptly.
- Ensure validity of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained.
- Liaise with other business owners for acknowledgement, follow-up on actions/feedback requested by customers through Inbound Customer Service Departments and contacts customers to resolve requests/feedback promptly within the established service turnaround time.
- Ensure respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
Job Requirements
- Bachelor Degree with 1-2 years of working experience in Contact Center
- Experience in handling follow up actions, escalation
- Good communication skills
Be a part of UOB Family
Apply now and make a difference.
New Job Alerts
Kuehne+Nagel
Key Account Manager Automotive Global Account Program
Singapore
FULL TIME
September 23, 2024
View Job DescriptionChemetall Asia Pte. Ltd.
Assistant Sales Manager
Singapore
FULL TIME
September 23, 2024
View Job DescriptionRCL Feeder Pte Ltd
Assistant Manager/Manager (SOC Sales, Shipping)
Singapore
FULL TIME
September 23, 2024
View Job DescriptionNational University of Singapore
Manager (Bukit Timah Cluster Finance)
Singapore
FULL TIME
September 23, 2024
View Job DescriptionCerebral Palsy Alliance Singapore
Physiotherapy Aide
Singapore
September 23, 2024
View Job DescriptionMediacorp Pte. Ltd.
Senior / Engineer, Broadcast Engineering - IP
FULL TIME
September 23, 2024
View Job DescriptionMUFG Bank, Ltd., Singapore Office
Analyst, Loan Operations (6 Months Contract)
Singapore
FULL TIME
September 23, 2024
View Job DescriptionNational University of Singapore
Casual Pharmacy Technician
Singapore
September 23, 2024
View Job DescriptionNational University of Singapore
Research Engineer (PVQA) Testing/Comissioning
Singapore
FULL TIME
September 23, 2024
View Job DescriptionLooking for similar job?
Groupe Kering
ALEXANDER MCQUEEN Senior Client Advisor, Singapore
FULL TIME
August 21, 2024
View Job DescriptionRapsys Technologies
Senior IT PM ( banking ) - Singapore
FULL TIME
August 14, 2024
View Job DescriptionLazada
Senior Analyst, Capacity Planner (Jalan Buroh) - Singapore
August 7, 2024
View Job DescriptionSingapore Business Federation
(Senior) Market Advisor (South Asia, Middle East & Africa)
August 16, 2024
View Job DescriptionMPA Maritime and Port Authority of Singapore
Executive / Senior Executive (Singapore Ship Registry)
FULL TIME
August 20, 2024
View Job DescriptionSee What’s New: United Overseas Bank Ltd Job Opportunities
United Overseas Bank Ltd
Equity & Structured Products Execution
Singapore
FULL TIME
September 23, 2024
View Job DescriptionUnited Overseas Bank Ltd
Vice President, Portfolio Management & Models
Singapore
FULL TIME
September 23, 2024
View Job DescriptionUnited Overseas Bank Ltd
Repo Trader, Group Global Markets
Singapore
FULL TIME
September 19, 2024
View Job DescriptionUnited Overseas Bank Ltd
Head, Wealth Advisory - Private Banking
Singapore
FULL TIME
September 19, 2024
View Job DescriptionNew Job Alerts
Kuehne+Nagel
Key Account Manager Automotive Global Account Program
Singapore
FULL TIME
September 23, 2024
View Job DescriptionChemetall Asia Pte. Ltd.
Assistant Sales Manager
Singapore
FULL TIME
September 23, 2024
View Job DescriptionRCL Feeder Pte Ltd
Assistant Manager/Manager (SOC Sales, Shipping)
Singapore
FULL TIME
September 23, 2024
View Job DescriptionNational University of Singapore
Manager (Bukit Timah Cluster Finance)
Singapore
FULL TIME
September 23, 2024
View Job DescriptionCerebral Palsy Alliance Singapore
Physiotherapy Aide
Singapore
September 23, 2024
View Job DescriptionMediacorp Pte. Ltd.
Senior / Engineer, Broadcast Engineering - IP
FULL TIME
September 23, 2024
View Job DescriptionMUFG Bank, Ltd., Singapore Office
Analyst, Loan Operations (6 Months Contract)
Singapore
FULL TIME
September 23, 2024
View Job DescriptionNational University of Singapore
Casual Pharmacy Technician
Singapore
September 23, 2024
View Job DescriptionNational University of Singapore
Research Engineer (PVQA) Testing/Comissioning
Singapore
FULL TIME
September 23, 2024
View Job Description