Singapore Job Openings
LABYRINTH FOOD (PTE.) LTD.
Service Captain
Singapore
FULL TIME
October 12, 2024
At Labyrinth, we believe in fostering a nurturing environment that empowers our team members to grow and excel. We are passionate about developing the next generation of hospitality leaders, offering comprehensive training, and rewarding incentives to ensure their success.
This role offers a unique opportunity to directly shape the guest experience. You'll play a vital part in ensuring that our guests leave happy and satisfied. Your daily interactions will provide opportunities to identify and deliver exceptional service, creating lasting positive impressions.
Your responsibilities include:
- Comprehensive Understanding: Possess a deep understanding of all restaurant operations and how each role contributes to the overall dining experience.
- Guest Focus: Prioritize guest needs and strive to exceed their expectations through exceptional service.
- Efficiency and Urgency: Maintain a sense of urgency in fulfilling tasks and responding to guest requests.
- Hands-On Service: Perform tableside preparation or presentation when required.
- Maintenance: Ensure a well-maintained dining environment by reporting any defects in furniture, fixtures, and equipment.
- Teamwork: Be willing to assist colleagues and step in where needed to guarantee optimal guest service.
- Exceed Expectations: Go above and beyond to create memorable experiences for our guests.
- Compassion and Integrity: Demonstrate thoughtfulness, kindness, and uphold high standards.
- Results-Oriented: Take ownership of outcomes and drive solutions.
- Lifelong Learners: Maintain a curious mindset and continuously seek to learn and grow.
- Willing to work flexible hours, including shifts, weekends, and public holidays.
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