Apply for Technical Writer Role at Secretlab SG Pte Ltd

Singapore Job Openings

Secretlab SG Pte Ltd

Technical Writer

Singapore

FULL TIME

October 22, 2024

Secretlab is an international gaming chair brand seating over three million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.
You will be a valued member in our award-winning Product team, responsible for creating products for consumers across over 60 countries. For this unique position, we are seeking a talented and detail-oriented Technical Writer. The ideal candidate will have a passion for technology and a knack for translating complex information into clear, concise, and user-friendly communications.

As a Technical Writer at Secretlab, you will play a crucial role in ensuring our customers and internal teams have access to accurate and comprehensive product information.

Responsibilities
Your #1 responsibility is translating product information into user-friendly language to be used by end-users. This can include:

Create, edit, and maintain technical documentation, including user manuals, assembly guides, product specifications, and FAQs.
Collaborate with product development, engineering, and customer support teams to gather information and ensure documentation accuracy.
Develop and update content for online help systems, knowledge bases, and customer support portals.
Ensure consistency and clarity in all technical communications.
Conduct regular reviews and updates of existing documentation to reflect product changes and improvements.
Assist in the development of training materials and internal documentation for various departments.
Work closely with marketing and design teams to ensure technical content aligns with brand guidelines and visual standards.
Stay current with industry trends and best practices in technical writing and documentation.

Requirements

Bachelor’s degree in Technical Writing, Communications, English, or a related design & engineering field.
3+ years of experience in technical writing in the hardware space, preferably in the furniture or consumer product industry.
Excellent written and verbal communication skills.
Strong attention to detail and ability to work independently.
Ability to understand and communicate complex technical concepts clearly and effectively.

Bonuses

Familiarity with basic graphic design tools (e.g., Adobe Illustrator, Photoshop).
High interest and familiarity with the esports and gaming industry

We're constantly on the lookout for talented individuals. Reach out to us at recruitment@secretlab.sg if you believe that your skill set is of value to us!

Start Date:
Immediate
Working Hours:
Mondays to Fridays, 9am - 6pm

Dress Code:
Casual
Spoken Language:
English

Benefits:

A fast-tracked career. Join the company's core team as Secretlab enters a major growth phase globally and enjoy that same dynamic growth in your career.
-open-concept office space to breed the best inter-team collaborations, fuelled by the most innovative, passionate and driven people in the industry.
-excellent employee benefits so you can work with the best frame of mind.
Lunch provided daily, with a fully stocked pantry. At Secretlab, never worry about hunger affecting your best work.
A competitive salary package, with boundless opportunities for development and growth.

Address:
Secretlab Global HQ and R&D Centre
351 Braddell Road #05-02
Singapore 579713

Phone:
6341 5032

We regret to inform you that this job opportunity is no longer available as it has expired

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