Singapore Job Openings
WongPartnership
Technology Support Specialist
Singapore
FULL TIME
November 7, 2024
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Support the Firm in the Technology functions, including but not limited to software, hardware, networking infrastructure and applications
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Providing support in IT/IS functions such as networking, mobile device, remote, audio visual, telephony and security
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Conducting the basic in-house application training sessions to our user community
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Drafting, updating and managing documentation as part of the work process
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Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
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Participating in and contributing to special projects in support of Firm initiatives
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Assisting the team with related ad-hoc duties, where necessary
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Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
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Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, Power Point and Outlook)
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Experience with other mainstream software systems (e.g. i OS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
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Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
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At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
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Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
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Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
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You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
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A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders
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