Teleperformance SA
Designation & Role: Commercial Analyst FP&A (Individual Contributor)
Location: Cape Town, South Africa
Work Mode: Hybrid
Shift: UK or US Day Shift (Depending on the portfolio you are supporting)
Summary
The role of a Commercial Analyst is to ensure service delivery in accordance with the defined SLAs/KPIs. Ensure to deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency; assist the FP&A Leader on resolving issues; generates ideas for and participates in process improvement opportunities.
The Analyst will be responsible for timely completion of activities as part of the FP&A/Reporting function, which would include business unit, country, region and global financial reporting; managing financial planning process for forecasts and budgets; period-end close & reporting; ensuring accuracy and speed of financial reporting; help setting up actionable financial reporting for Business leaders.
Key Responsibilities
· Responsible for Budgeting, Reforecasts, Financial Commitment Process
· Manage change to deliver on stricter Timelines and being Accurate under Pressure
· Supports profit improvement activities driving significant gains
· Excels in analysing profitability data and uncovering actionable insights
· Work with India FP&A Leaders & TPUKISSA Finance to implement strategies to present actionable financial information to business leaders
· Implement best practices in the FP&A/Reporting function, documenting policies and procedures for the process
· Cost savings to FP&A/Reporting processes directly under purview
· Working with a strong team of analysts within the Verticals and FP&A function, including being involved in any Ad-hoc requests.
Competencies
· Good Analytical and Quantitative skills
· Good financial modelling skills, along with understanding of financial reporting
· Must be detail-oriented and have the ability to perform in pressurised situations
· Ability to effectively interact with and present ideas to people across different functions
· Good Communication skills
· Take accountability for delivery results and meeting deadlines
· Additional tasks as requested by management and stakeholders
Qualifications
· 3+ years of experience in Finance, preferably in the BPO industry
· 1-2 years of experience in FP&A or MIS or Financial Management reporting
· Bachelor’s in Commerce / BBA Preferred (Any Financial Graduation program accepted)
· Proficient in MS Excel and experience in working with an ERP/Financial System
· Experience of working on BI tools like Power BI, Cognos/Planning Analytics is preferred
Job Types: Full-time, Permanent