South Africa Job Openings
DHL Express
Head of Sales - East Africa
Johannesburg
FULL TIME
October 4, 2024
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
Shape, drive and manage the sales function and define the sub-regional strategy to deliver business growth and profitability, customer retention, improve competitive positioning and optimize resource utilization in line with business strategy, financial objectives, Group guidelines and policies.
Key Responsibilities
- Define the sub-regional sales strategy to cascade and monitor delivery of sales objectives in line with business strategy, financial objectives, Group guidelines and policies
- Lead, oversee and control highly strategic activities and initiatives with significant impact on overall results and very high business risk potential
- Communicate market leadership position and vision/strategy aspiration to customers and internal stakeholders
- Drive market acquisition and retention strategies in order to maximize sales growth in the sub-region and optimize profits
- Drive customer retention, business growth and profitability by supporting customer strategies, contract negotiations and supply chain management strategy
- Approve pricing, product mix, and brand portfolio policies for the function in sub-region
- Define improvement areas based on pipeline reporting in collaboration with sales effectiveness
- Analyze the value of key technologies and industry development and identify change needs for function in the sub-region
- Establish appropriate processes and infrastructure to support growth, sales performance and optimize resource utilization
- Support key customers and drive collaboration and cross selling activities in the sub-region
- Steer systems for monitoring competitive activity and dissemination of information and best practices to relevant parties
- Establish appropriate processes and infrastructure to support growth, sales performance and optimize resource utilization
- Formulate and roll out mechanisms to ensure sales performance management reporting and direct and approve major sales strategy and development projects
- Analyze complex issues extensively and conceptualize improvements/ changes in sales methods and techniques
- Deliver innovation that directly influence the way the function is operating and making money in the sub-region
- Reach agreement with external parties to accept complete proposals and programs where there is little interest in cooperating or participating
- Negotiate and authorize critical agreements/ contracts, changing terms and conditions significantly where required
- Lead, direct, coach and develop performance of the sub-regional sales team
- Develop strong trusting relationships with business leaders across DPDHL
- Cooperate with and coordinate 3rd parties e.g. external service providers
- Advise customers and key stakeholders on processessystems and tools
Education & experience
- University degree in a business discipline.
- 3-5 years managerial experience in a selling environment managing Sales Executives & other field-based resources.
- 6-8 years of sales experience
We are looking forward to your application.
Posting Legal Entity SSA Regional Services (Pty) Ltd.
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