South Africa Job Openings

Just Gym

Regional Operations Manager

FULL TIME

October 9, 2024


Overview
Reference
ROM - Gau
Salary
ZAR0 - ZAR0/month
Job Location
- South Africa - Gauteng
Job Type
Permanent
Posted
Wednesday, October 9, 2024
Closing date
25 Oct 2024 20:59



Purpose of this position
The Operations Manager is responsible for the smooth operations of the facility as well as the managements of staff, satisfaction for the members and delivery of high standard fitness offering.
Requirements for KPA’s
1. Operations
    Manage the day to day facility operations including:
    Brand
    Club look and feel
    Facility upkeep
    Brand standards compliance
    Equipment
    Accurate completion of preventative maintenance schedule
    Health and Safety
    Ensure the compliant completion of all Health and Safety related matters within the facility.
2. Service
    Member Resolution
    Manage and resolve all member queries relating to the Operations department
    Member interaction
    Engage with members in a friendly and professional manner as per company standards
3. People
    Employee Development
    Demonstrate commitment to the continuous personal and professional development of yourself, the team and your colleagues
    Staff Retention
    Manage staff performance and morale to build a lasting and effective team
4. Financial
    Net Member Movement (NMM)
    Manage the quality of service received by members through the speedy and effective resolution of queries to minimise cancellations whilst assisting sales with new memberships in order to maintain a positive net member Movement.
    Controllable Cost
    Manage and monitor all consumable stock control within the facility..
Experience & Competencies:
    General Management experience - sales and operatinal
    Able to manage a multi-disciplined team
    Passion for standards and cleanliness
    Experience in fitness/related industry advantage
    Able to work at peak times (including evenings and weekends) essential.
We invite you to send your CV through to the Zein on: recruitment@planetfitness.co.za
**If you are an employee of Planet Fitness, please ensure that you follow the internal application process.
**If you have not heard back from Planet Fitness within 14 days, consider your application unsuccessful



Contact information
Charlese Charles
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