Mission

As a Senior Recruitment Partner at Offer Zen, you will work closely with stakeholders across the business to seek out and hire exceptional talent. You will be the primary recruitment expert, owning the full recruitment life cycle and driving all hiring processes. In addition to your core internal recruitment duties, you will have the exciting opportunity to collaborate with the Offer Zen Embedded team during slower recruitment periods to assist our customers with sourcing and screening, providing support where capacity allows.
What success in this role looks like:

• A memorable candidate experience
• An effective & efficient hiring process
• Effective assessment of candidate (fit and technical aptitude)
• Being regarded as a trusted Recruitment Business Partner
• Proactive building and management of candidate pipelines
• Utilises data accuracy and insights to guide hiring decisions
• The best talent is hired

Responsibilities

• Ensures that each interaction with the Talent Acquisition team fosters a memorable candidate experience, ensuring candidates walk away as brand ambassadors.
• Own the end-to-end recruitment process, maintaining high standards in candidate assessment and overall efficiency.
• Build credibility and trust as a recruitment advisor, partnering closely with stakeholders and meeting hiring needs.
• Ensure high-quality intake meetings and establish scorecards and hiring processes designed to achieve desired outcomes.
• Regularly review the quality of hires and proactively refine processes to continuously improve outcomes.
• Proactively build and manage pipelines of top talent, utilising diverse sourcing channels and recruitment tools.
• Use data insights to inform and optimise recruitment strategies, ensuring effective hiring decisions.
• Ensure recruitment systems (e.g., Greenhouse) are updated and used to generate actionable insights.
• Assists with establishing and driving recruitment metrics related to responsiveness, process management and candidate and hiring manager satisfaction.
• Collaborate with the Embedded team during slower recruitment periods to support our external customers' hiring needs (sourcing, screening, etc.).

Role Specific Competencies

• Customer service orientation - Demonstrates concern and passion for the needs of the customer (internal and external) and continuously strives to meet those needs. Has exceptional interpersonal skills.
• Attention to detail - Thoroughly and accurately completes tasks with a consideration of all the parts of the system. Work does not need to be checked or supervised.
• Excellent communication skills (written & verbal) - The ability to clearly, openly and empathetically communicate across all levels.
• Continuous improvement orientation - Does not accept the status quo. Continuously surfaces friction in the employee experience and recommends or / and makes improvements.
• Persuasive - Able to influence and convince candidates or hiring managers by effectively articulating ideas, creating buy-in, and driving decisions.
• Adaptable - Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace.
• Resourceful - Able to apply agency, creativity and tolerance for discomfort to solve "impossible" problems.

Qualities to Thrive at Offer Zen

• Growth mindset - Actively seeks feedback, adjusts behaviour where required and has the ability and motivation to learn quickly
• Self directed - Ability to forge their own path, take responsibility for their work within a fast paced environment.
• Low ego - Healthy sense of self (strengths and capabilities), a multiplier of others' talents with an openness to learn from others.
• Team player - Ability to work with others toward a shared goal, participating actively, sharing responsibility and rewards, and contributing to the capability of the team.
• Analytical - Values a data-driven approach to problem solving

Background

• National Diploma or Bachelor's Degree or higher in a relevant field.
• 5+ years of working experience in full life cycle recruitment.
• Experience using an applicant tracking system to manage the end to end recruitment process (Greenhouse experience is a plus!).
• Experience using recruiting platforms and job boards such as Linked In for talent mapping and direct outreach.
• Experience in (and an inclination for) Talent Acquisition project related work.
• Experience working within a high growth tech startup /scale up is preferable.
• A combination of agency and in-house recruitment experience will be advantageous.

• This role can be based locally or remotely - we welcome all applicants based in South Africa.