South Africa Job Openings
De Beers Group of Companies
Trauma & Emergency Care Case Manager
FULL TIME
October 3, 2024
Company Description
-Come and join this dedicated team as our Case Manager: Clinical Care & Compliance. You will be overseeing the coordination of clinical care and case management services for Anglo Platinum employees, including implementing the Case Management Procedure
People. Process. Performance. You’ll keep sight of it all.
Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
Platinum
Our Platinum business mines, processes and refines the entire range of platinum group metals (PGMs): platinum, palladium, rhodium, ruthenium, iridium and osmium. We are the world’s leading primary producer of PGMs, which have a range of specialised applications that improve lives across the world – from vehicle fuel cells to jewelry; dentistry to glassmaking; pacemakers to petroleum refining.
-Come and join this dedicated team as our Case Manager: Clinical Care & Compliance. You will be overseeing the coordination of clinical care and case management services for Anglo Platinum employees, including implementing the Case Management Procedure
People. Process. Performance. You’ll keep sight of it all.
Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
Platinum
Our Platinum business mines, processes and refines the entire range of platinum group metals (PGMs): platinum, palladium, rhodium, ruthenium, iridium and osmium. We are the world’s leading primary producer of PGMs, which have a range of specialised applications that improve lives across the world – from vehicle fuel cells to jewelry; dentistry to glassmaking; pacemakers to petroleum refining.
Job Description
-In fulfilling the Case Manager Clinical Care & Compliance your responsibilities will include:
Clinical Care Case Management
-In fulfilling the Case Manager Clinical Care & Compliance your responsibilities will include:
Clinical Care Case Management
- Oversee the end-to-end management of clinical cases, ensuring appropriate care coordination and medical interventions in line with the Case Management Procedure.
- Monitor individual cases ensure they are receiving appropriate medical care in accordance with best clinical practices and company protocols.
- Ensure that all cases are managed within the scope of the Mine Health and Safety Act or Occupational Health and Safety Act (as applicable) and other relevant legislation and Attend final rehabilitation meetings prior to patient discharge to ensure smooth transition back to social life.
- Act as the main point of contact for injured or ill employees, Anglo Platinum, COIDA insurers and medical aids, and external service providers of trauma and emergency medical care.
- Liaise with rehabilitation providers to coordinate early interventions, rehabilitation programs, and return-to-work strategies.
- Communicate regularly with patients and their families to provide support and updates on their condition and care plans.
- Monitor T&EMC cases against benchmarks for Return-To-Work (RTW) using MD Guidelines or other benchmarks as established by the Head of Health for Anglo Platinum from time to time; when benchmarks are exceeded institute immediate case investigation.
- Ensure that case management is performed on all cases as defined in the Case Management Procedure, incl. IOD cases, non-IOD priority one cases on mine premises, injuries covered by Rand Mutual Assurance (RMA), and injuries sustained through interpersonal conflict relating to organized labour matters.
- Communicate case details to the Head of Health and Wellness, Principal Occupational Health and Wellness, and relevant stakeholders during the primary and secondary transfers of patients.
- Provide regular updates on patients as defined in the Case Management Procedure, incl. ICU, high care, general wards, or post-operation, as recorded in the Case Management Procedure.
- Ensure compliance with informed consent requirements for sharing of confidential medical information and maintain accurate records of verbal and written consent.
- Generate weekly and monthly reports on all managed cases, including rehabilitation cases, and communicate these to appropriate stakeholders.
- In the event of patient death, ensure immediate communication with the Head of Health and other relevant stakeholders and monitor for compliance with legal and regulatory protocols, including the relevant DMRE Co P.
- Develop, standardize, and maintain clinical documentation and ensure clinical documents meet regulatory requirements and reflect the latest medical standards and practices.
- Collaborate with Senior OMPs, CPNs and clinical teams to ensure consistent application of clinical guidelines and procedures.
- Maintain the clinical document repository.
- Coordinate training programs for clinical staff in Anglo Platinum Health and Wellness to ensure employees remain updated and proficient in their clinical skills.
- Develop and implement training schedules in collaboration with clinical leaders to address gaps in knowledge and competency across trauma, emergency care, and general occupational health.
- Oversee maintenance of training records by Occupational Health and Wellness sites.
- Monitor the effectiveness of training initiatives and report outcomes to relevant stakeholders.
- Assume the role of Data Stewardship for clinical case management and training data management.
- Review active cases on the Health Care Management System (QMED) to check historical information that may influence acute case management; communicate the information appropriately to influence clinical care.
- Maintain the integrity of the T&EMC Case Management database including, but not limited to, accurate and current clinical updates, disability assessment outcomes, and confirmation of informed consent status.
- Monitor the completion of actions by Occupational Health and Wellness Sites in the T&EMC internal audit tool in Isometrix and assist Sites with compliance.
Qualifications
- -Bachelor’s degree in Nursing, Health Science, or a related field
- Valid EB/Code 08 driver’s licence
- Registration with the Health Professionals Council of South Africa (HPCSA) or equivalent regulatory body.
- AMA Guidelines certification (desirable)
- Minimum of 3 years relevant experience
- Professional Nurse with training experience as well as Case and Trauma management ) preferred
- Experience in managing trauma and emergency cases, as well as rehabilitation and chronic illness management.
- Experience in clinical case management, preferably in occupational health, insurance, or healthcare sectors.
- Experience in standardizing clinical documents and coordinating clinical training programs.
- Experience in the mining or heavy industry sector.
- Experience working with healthcare compensation systems (e.g., COIDA, Workmen’s Compensation).
Additional Information
-Who We Are
We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet? That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies.
As the custodians of coal and other precious natural resources – diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel – our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.
What We Offer
When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.
Inclusion and Diversity
Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.
Anglo American Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Anglo American Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.
How to Apply
To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process
Closing date:11 October 2024
-Who We Are
We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet? That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies.
As the custodians of coal and other precious natural resources – diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel – our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.
What We Offer
When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.
Inclusion and Diversity
Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.
Anglo American Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Anglo American Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.
How to Apply
To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process
Closing date:11 October 2024
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