• Exceed projected revenue goals in the assigned named accounts.
• Land new logo customers for Genesys offerings by fulfilling client needs.
• Expand the Genesys footprint within current customer accounts through cross-sell and up-sell opportunities.
• Handle all prospect and customer objections and justify their investments in Genesys solution(s)

• Collaborate with peers and management around ways to continually improve the sales organization
• Lead account planning process that develops account strategy, financial targets, and critical KPIs
• Provide guidance on customer and prospect corporate strategic initiatives
• Identify customer needs and effectively understand and respond to customer objections
• Connect client’s business objectives with Genesys offerings and solutions
• Provide expertise around particular areas of interest to discuss industry best practices and development of high-level strategies
• Retain current customer base and expand footprint through cross/upsell opportunities
• Build and expand relationships with Economic Buyer in prospect and customer accounts
• Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
• Bring net new and innovative ideas to the both internal team and the customer
• Be proactive in all aspects of opportunity development, such as Saa S, cloud contact center opportunities, etc.
• Generate short-term results whilst maintaining a long-term perspective to maximize overall revenue generation
• Accurate quarterly forecasting and revenue delivery

• 5+ years previous business-to-business experience in one or more of the following areas with a documented track record of success:
  • Account Executive
  • Complex and Consultative Sales Environment
• Candidate must have extensive experience selling into the South Korea market.
• Experience selling into the South Korea market an added advantage
• Cloud or Saa S based enterprise software or CX/contact center industry experience(s) a plus
• Excellent objection handling and negotiating abilities
• Strong collaboration skills and ability to work alongside multiple team members
• Strong time-management and organization skills
• Ability to multi-task and manage multiple streams of work simultaneously
• Excellent written and verbal communication skills
• Ability to effectively communicate with internal stakeholders
• Highly resourceful when need to overcome barriers and objections
• Proven record of meeting/exceeding established goals
• Ability to communicate with all levels within customer/prospect’s organization
• Ability to communicate and present to Genesys management as required

• Communicates regularly with colleagues and management.
• Project management and autonomy
• Potential International and domestic travel as required.