Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.


ABOUT THE ROLE
Addressing the accelerated pace of change across the globe in how we live and work, the mission of the Global People Success Services (GPSS) organization is to bring to life SAP’s Purpose of “Help the world run better and improve people’s live” by building a resilient organization where everybody can grow and in return sparks innovation and delivers customer success. As part of GPSS, the People Experience team creates a unified experience for all people based on their business & geographical needs. In that context the global People Relations team is responsible for ensuring consistent and fair people relations management for complex and sensitive employee issues as well as deviations regarding performance, skill & competency, behaviour, health and is managing cross board area people topics/initiatives that are relevant for a specific countries or regions.
As People Relations Partner, you:
Ensure the execution of People Relations strategy.
Create a trustful environment to deliver first-class experience to all internal and external stakeholders, employees, managers and partners through effective collaboration and communication.
Establish efficient and effective quality control measures and monitor cases for trending issues and sensitive matters to ensure appropriate awareness with key stakeholders.
Proactively identify opportunities for process improvement and refinement of services.
Provide guidance and manage cases related to individual sensitive topics (e.g. health, consequence management etc) as well as on managing people topics/initiatives that are relevant for a country/region (e.g. restructuring programs, return to work programs etc) to meet highest quality standards.


YOUR PROFILE
As People Relations Partner, you drive and execute on processes around all these sensitive tasks, through high human touch, based on your solid People Relations expertise. Beyond that, you bring passion for people topics and the willingness to learn and work yourself into content-related tasks. You bring a can-do-attitude and don’t shy away from taking on responsibility for sensitive topics that lead you
Min. 5 years of relevant work experience in HR or equivalent business roles, knowledge of people relations practices, procedures, and policies.
High empathy skills & strong ability to collaborate and develop trusted relationships with leaders, employees, legal councils, and social partners.
Superior verbal and written communication skills in English and local language.
Deep knowledge of Labor law of the country
Strong problem resolution experience, influencing and relationship building at all levels.
Pragmatic thinker with strong can-do attitude and the ability to multitask and prioritize and resolve high stress situations with calmness and diplomacy.
Outstanding consulting and coaching skills.
Experience in conflict management and critical problem solving.

ABOUT THE TEAM
The global People Relations team will help set and implement a global vision, strategy, operating model to better understand and respond to employee needs and concerns; as well deliver exceptional employee experience. This includes partnership with the business, function, and HR leaders on an in-depth review of feedback, culture & conduct, employee experience aspects of regulatory-related deliverables.



Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.


We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.


EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID: 395066 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.