Customer Engineer

Summary

Detailed Description

• Ensures that the customer specification are carried out and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards)
• Manage NPI process and ECN control for your customers
• Manage the complaints from your customers
• Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements
• Provides support in order to optimize processes, identifies and initiates opportunities to reduce costs
• Prepares and collects data from the key points of the processes
• Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators
• Participates in the activities of PFMEA analysis and elaboration of Control Plan

Knowledge/Skills/Competencies

• PC operating knowledge - Ms Office
• Knowledge of English - high level
• Knowledge of German- medium level
• Knowledge and understanding of ISO9100, management systems knowledge and understanding of quality and process improvements techniques and tools good analytical and problem solving skills ability to effectively communicate with a wide variety of internal and external customers teamwork skills
• Strong knowledge in Avionics market

Physical Demands

Typical Experience

• 4 to 6 years in an avionics company

Typical Education

• Bachelor's Degree

Notes