You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.

Who are we?

The EMEA Merchant Acquisition Sales organization is a sales team of different nationalities speaking more than 28 languages based in Madrid. Our teams successfully acquire and manage relationships with merchants in all European Markets.

As an European hub, based in our new European Head office, we offer a rewarding package and the opportunity to work at one of Spain's premier employer brands.

Main responsibilities

• Assist with implementation and roll out of ad hoc projects and deliver continuous improvement across the team.


• Assist with the organization and support of events, market and senior leader visits, team meetings and Townhalls, and BUR calendarization


• Support leaders with onboarding process for new hires and internal movements: business conduct and call monitoring, equipment, accesses and support.


• VP Assistant: travel arrangements, agenda organization, prepare and process expense reports though Concur System, create and manage follow ups and reminders to commitments or deadlines.


• Manage calendar activities and coordination and oversight of business meetings, making necessary arrangements: technical logistics, reserving facilities, catering services, meeting material and agendas.


• Support on key HC reporting and complex presentations


• Support leaders with onboarding process for new hires and internal movements: business conduct and call monitoring, equipment, accesses and support.


• Provide additional support to leaders administrative tasks


• Contract signature process management


• Support Audits and governance systems access for channel

Qualifications

• Fluent in English and Spanish written and spoken


• Administrative support experience in a large organization


• Experience interacting effectively with senior executives


• Key attention to detail


• Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization


• Organizational skills, prioritizing and multitasking skills in a fast pace environment


• Good communication skills, strong relationship building and time management


• Must be a team player working in a dynamic environment


• High level of proficiency using MS Office (Excel, Access and Power Point, Salesforce a bonus)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.