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German speaking Customer Service Agent to Malaga, Spain
August 19, 2024
Responsibilities:
- Act as the primary point of contact for our German-speaking customers, delivering exceptional service via phone, email, and chat.
- Resolve customer inquiries, issues, and concerns promptly and accurately.
- Provide personalized solutions to ensure customer satisfaction and loyalty.
- Collaborate closely with team members to optimize service delivery.
- Fluency in German at C1/C2 level and proficiency in English at B2 level.
- Previous experience in customer service or a related field is preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities with attention to detail.
- Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude.
- Genuine passion for helping others and delivering exceptional customer experiences.
- Competitive salary
- Comprehensive training and ongoing support to enhance your skills.
- Opportunities for career advancement and professional development within the company.
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