Spain Job Openings
Marriott International, Inc
Head Hostess - Franchised
Madrid
FULL TIME
October 25, 2024
Additional Information
Job Number24166796
Job CategoryFood and Beverage & Culinary
LocationThe Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, Spain, 28014
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
POSITION SUMMARY
As the Head Hostess for the Palace restaurants and bars, you are the first and most lasting impression for guests, embodying the glamour and elegance of this iconic property. Your role is to be an ambassador of the outlets, ensuring each guest feels recognized and valued. A primary responsibility is building strong guest loyalty by personally greeting and remembering regular patrons, addressing them by their last names as often as possible, and providing an elevated, personalised experience.
The Head Hostess leads by example, maintaining a polished appearance, setting the tone for the service team, and ensuring that the environment reflects the sophisticated ambience of the Palace. Your goal is to create an extraordinary welcoming experience, fostering guest loyalty and ensuring the team presents themselves with poise and professionalism.
frnch1
Job Number24166796
Job CategoryFood and Beverage & Culinary
LocationThe Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, Spain, 28014
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
POSITION SUMMARY
As the Head Hostess for the Palace restaurants and bars, you are the first and most lasting impression for guests, embodying the glamour and elegance of this iconic property. Your role is to be an ambassador of the outlets, ensuring each guest feels recognized and valued. A primary responsibility is building strong guest loyalty by personally greeting and remembering regular patrons, addressing them by their last names as often as possible, and providing an elevated, personalised experience.
The Head Hostess leads by example, maintaining a polished appearance, setting the tone for the service team, and ensuring that the environment reflects the sophisticated ambience of the Palace. Your goal is to create an extraordinary welcoming experience, fostering guest loyalty and ensuring the team presents themselves with poise and professionalism.
Key Responsibilities
- Guest Recognition and Loyalty Engagement – Build personal relationships with regular guests, ensuring they are greeted by name,
Education:
- High school diploma or G.E.D. equivalent.
Experience:
- Previous experience in a luxury hospitality environment is preferred but not required.
- Strong communication and interpersonal skills, with an emphasis on guest recognition and relationship building.
Key Competencies
- Guest Focus – Passion for delivering exceptional, personalised guest experiences that create loyalty and lasting impressions.
- Elegance and Poise – Well-presented, with a polished, sophisticated demeanour that aligns with the high standards of the Palace environment.
- Communication – Strong verbal communication skills, able to interact with a diverse clientele while maintaining the highest level of professionalism.
- Team Collaboration – Ability to work seamlessly with other departments to ensure the entire guest journey is flawless, from the entrance to the table and beyond.
Physical Requirements
This company is an equal opportunity employer.
- Ability to stand, walk, and greet guests for extended periods of time.
- Capacity to handle light lifting
frnch1
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
leadtech
Social Ads Specialist (Full remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Santander
SBGM Operations Senior Analyst
Boadilla del Monte
FULL TIME
November 26, 2024
View Job Description
leadtech
Frontend Developer (SEO) (Full Remote within Spain)
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
BNP Paribas
Deputy Head of Private Capital Middle Office
Madrid
FULL TIME
October 4, 2024
View Job Description
JTI - Japan Tobacco International
IBERIA RRP HEAD
Madrid
FULL TIME
October 13, 2024
View Job Description
Simpler
Head of Business Development & Partnerships – Spain (Remote)
Madrid
September 23, 2024
View Job Description
See What’s New: Marriott International, Inc Job Opportunities
Marriott International, Inc
Cluster EBC Manager
Riyadh
FULL TIME
November 26, 2024
View Job Description
Marriott International, Inc
Mgr-Food & Beverage II-B
Riyadh
FULL TIME
November 26, 2024
View Job Description
New Job Alerts
leadtech
Social Ads Specialist (Full remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Santander
SBGM Operations Senior Analyst
Boadilla del Monte
FULL TIME
November 26, 2024
View Job Description
leadtech
Frontend Developer (SEO) (Full Remote within Spain)
FULL TIME
November 26, 2024
View Job Description