Spain Job Openings
Adroit People Ltd.
Head of Operations
Madrid
FULL TIME
October 25, 2024
JD for Head of Operations – Telecom Network
RESPONSIBILITIES
Excellent written and verbal SPANISH and ENGLISH communication skills.
Educational Qualifications: Graduation or Post Graduation in Engineering and Management
Location: Madrid, Spain
Job Type: Permanent
Pay: 60,000.00€ - 65,000.00€ per year
Experience:
RESPONSIBILITIES
- Drive Level 1 and Level 2 Network Operations support functions spread across different locations.
- Accountable for tracking SLA/KPIs and corrective action for meeting contractual obligations.
- Participate and contribute in all Governance & Program Review meetings.
- Manage stakeholders at Cx O and Operational level.
- Develop and maintain customer relationship.
- Responsible for all operations issue and escalation handling.
- Continuous process review and optimization.
- Drive automation initiatives for service delivery improvement and cost optimization.
- Minimum 15+ years of experience in working with Telecom Equipment Manufactures or Mobile Network Operators with operational experience of managing Network Operations Center (NOC) for Voice/Data/Video Services.
- Strong Knowledge and exposure to Network and Service Monitoring processes - Incident Management, Change Management, Problem Management.
- Strong Leadership skill and team handling capability of 70+ members spread across multiple geographies.
- Should have knowledge of network and services performance KPIs and SLAs.
- Basic Knowledge of Telecom Network Elements like RAN, IP, Core, Fixed Access, Transport, TV services.
Excellent written and verbal SPANISH and ENGLISH communication skills.
Educational Qualifications: Graduation or Post Graduation in Engineering and Management
Location: Madrid, Spain
Job Type: Permanent
Pay: 60,000.00€ - 65,000.00€ per year
Experience:
- Telecom Equipment: 10 years (Preferred)
- Network Operations Center: 5 years (Preferred)
- Spanish Fluent (Preferred)
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
leadtech
Social Ads Specialist (Full remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Santander
SBGM Operations Senior Analyst
Boadilla del Monte
FULL TIME
November 26, 2024
View Job Description
leadtech
Frontend Developer (SEO) (Full Remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Looking for similar job?
BNP Paribas
Deputy Head of Private Capital Middle Office
Madrid
FULL TIME
October 4, 2024
View Job Description
JTI - Japan Tobacco International
IBERIA RRP HEAD
Madrid
FULL TIME
October 13, 2024
View Job Description
Simpler
Head of Business Development & Partnerships – Spain (Remote)
Madrid
September 23, 2024
View Job Description
New Job Alerts
leadtech
Social Ads Specialist (Full remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Santander
SBGM Operations Senior Analyst
Boadilla del Monte
FULL TIME
November 26, 2024
View Job Description
leadtech
Frontend Developer (SEO) (Full Remote within Spain)
FULL TIME
November 26, 2024
View Job Description