Our Team:

Global Customer Value (CARE)

Our global CARE team has been critical in delivering best in class service committed and focused on providing exceptional experiences for our customers. They create lasting impressions and building authentic relationships with a wide range of small business owners each day.
As a Technical Program Manager, you will be able to influence cross-functional teams to design innovative consumer products and release new features in Vista mobile and web applications. Maturity, high judgement, technical skills, ability to influence, analytical talent, and leadership are crucial to success in this role.

What You Will Do:

• Lead large-scale, company-wide, highly cross-functional projects to deliver against the strategic goals of the Continuous Improvement team.
• Define and lead project scope, plan/achievements, dependencies, and risks.
• Lead continuous improvements projects that have a measurable impact on the business. Coordinate and lead all project communications and meetings–keeping all team members appraised of project status, next steps/actions, impediments, and potential risks and/or trade-offs.
• Prepare and deliver status updates to the senior management team regarding progress to key performance indicator targets.
• Analyze historical and segmentation data to identify trends and insights to identify potential focus areas for the team.
• Evaluate, recommending, and implementing opportunities to improve internal processes and tools to improve delivery excellence.
• Deliver results that meet individual and team goals.
• Work with subject matter experts to lead and drive new technology initiatives and evaluations.
• Develop and champion processes for efficiency and scale in our organization.

Your Qualifications:

At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 5+ years of experience in project management; experience working in an agile project management environment is a strong plus.
• 2+ years of technical program management experience
• Strong project management skills, inclusive of prioritizing requirements, identify achievements/dependencies, remove blockers and lead risk & impact.
• Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules.
• Experience with project management software tools (i.e.: JIRA, Trello, Slack, etc.) as well as Microsoft Excel and reporting tools (i.e., Tableau, Looker, Quicksight, etc.).

Nice to Have:

• People management experience is a plus.
• Must drive an attitude to go beyond individual project status and think about ways to improve processes, align team members, and deliver greater results.
• Experience with Lean, Operation Excellence, or Six Sigma methodologies.
• PMP certification.

Why You'll Love Working Here:

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us:

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Vista Create, 99designs by Vista and Vista Print, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion:

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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