Job summary:
You will part of a Benelux team that shows best practice and tests new products and material.
· You will be answering inbound calls in French and Flemish and offering insurances to the consumers.
· Consumers that have purchased a new appliance will give you a call to register their appliances.
· Your role will be to capture all the details and confirm the registration once that is done, we will expect you to explain the legal warranty and offer and consumer and additional insurance.
· The agent should have a strong commercial profile, has good knowledge of sales techniques, and knows how to deal with objections.
· The agent should also have strong customer service skills, be used to working to targets and change in products. In addition, the agent should be a strong communicator, who is able to provide insightful feedback on processes and best practices.
Responsibilities:
· Registration of client´s appliances, details and information.
· Offering new or extended insurances to the clients.
· Compliance behavior.
Knowledge:

• Languages: Fluent in Flemish and French.
• Sales experience at least 6 months.

We offer:
- Permanent contract
- 09:00-18:00 Monday to Friday
- Restaurant tickets
- Life insurance
- Health insurance
- 2 weeks paid training
- 26+7 days holiday per year
- Attractive and realisable incentives
- Hybrid if you live in Madrid. 100% teleworking if you live outside Madrid.
Job Types: Full-time, Permanent
Pay: 20,000.00€ - 25,000.00€ per year
Application Question(s):

• It is not necessary to live in Madrid, but you must live in Spain. In which province do you live?

Language:

• Flemish (Required)
• French (Required)

Work Location: Hybrid remote in 28037 Madrid, Madrid