Sweden Job Openings
Server Pro Sweden AB
Customer Support Specialist
October 17, 2024
- Work alongside and in conjunction with your team members to provide quality support.
- Respond to any and every customer question in an effective and informative way.
- Solve technical challenges in order to provide the best customer experience.
- Improve your current skills and learn new ones as you progress.
- Be able to identify trends in customer requests and provide feedback to the team.
- Must be age 18+.
- Experience in Linux (Ubuntu) environment.
- Superb communication skills (English) and have great attention to detail.
- You are genuinely friendly, empathetic and have a positive attitude.
- Be able to use Slack (and other software) for remote communication and work.
- Able to diffuse tense situations effectively.
- Be able to take responsibility for customers.
- Understanding when to ask for assistance, and not being afraid to do so.
- Willingness to learn new skills and broaden your area of expertise.
- Experience with VPS.
- Experience using Docker.
- Proficiency in another language other than English.
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