Saab is a place where teamwork makes things fly. Literally. Join us and experience our supportive and friendly workplace.
Your role
We're looking for an additional service-oriented Customer Support within Logistics, to manage customer repairs & spares connected to our worldwide high level support business.
You will be part of an expanding international support team ensuring our customers optimal life cycle availability on Saab special mission aircraft products based on the following platforms: Global 6000, Global 6500, Saab 2000 and Saab 340. You will handle various types of material orders, compiling and supplying tenders, coordination of technical inquiries, warranties monitoring and invoicing. You will participate in customer relations activities both in and outside of Sweden. The role requires you to be able to travel, in order to provide customer support on site for shorter periods.
The Customer Support role is an essential interface towards our customers and Saab local operations. You will actively communicate with: Project Management, Sourcing, Sales and the customer. Tasks will vary in both complexity and scope and we will together set your individual development plan according to your experiences and interests.
The role is located within our In-Service Support area, which covers services and integrated support solutions for cost effective support of systems and platforms during the complete life cycle.

Our business aims to establish (new) and support (existing) customers capability to operate and maintain our special mission aircrafts, for example Global Eye. We offer a sustainable working environment where leadership and diversity are crucial to our success. Together as a unit, we fulfill the customers’ needs and look forward to future challenges.
Your profile
We believe that you are a true team player with an interest of sharing knowledge and experiences with your colleagues. As a person, you are energetic and driven, with the ability to identify possibilities and act on them and make things happen. You are structured and organized, which will allow you to handle several cases in parallel. As we are growing fast, your ability and willingness to adopt to change is vital.
To qualify for the role, you should have a background within logistics, preferably an education together with a few years work experience within the field. You have good knowledge about logistics management, regulations and export handling. You need to communicate well in both Swedish and English, both verbally and in writing. It is also a merit if you have knowledge and experience in IFS.
This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.
What you will be part of
Behind our innovations stand the people who make them possible. Brave pioneers and curious minds. Everyday heroes and inventive troubleshooters. Those who share deep knowledge and those who explore sky-high. And everyone in between.
Joining us means making an impact together, contributing in our own unique ways. From crafting complex code and building impressive defence and security solutions to simply sharing a coffee with a colleague, every action counts. We encourage you to take on challenges, to create smart inventions and grow in our friendly and tech-savvy workspace. We have a solid mission to keep people and society safe.
Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 22,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.
Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here.
Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. You can apply in either Swedish or English. Welcome with your application!