Sweden Job Openings

IKEA

Daily Service Leader

Älmhult

FULL TIME

September 18, 2024

Job ID: R0009177
Date posted: 18/09/2024
Company description
With a unique Småland history, Älmhult is the heart of IKEA, where we have our roots. It’s the home of functional, well-designed, and affordable Swedish home furnishing and a center for innovation. We call it Democratic design.
IKEA Älmhult AB, including IKEA Museum, IKEA Hotell and IKEA Property, is on an exciting journey to make Älmhult an even better place for the next generation. We want Älmhult to grow, with both people and businesses and make this a unique and attractive place where the many people can experience IKEA yesterday, today, and tomorrow. We want to build the next generation of culture carriers and to strengthen the IKEA Brand. Are you ready to be part of this journey?

Job description
As a Daily Service Leader, you secure and contribute to a positive and excellent guest experience by serving high quality food and beverages. The role is equivalent to a Head Waiter with the responsibility of securing the daily operations in our restaurants. This means serving and preparing our food and beverage offer according to set routines and ways of working with high quality. You are also expected to be a strong contributor in the development of existing routines and ways of working setting new ones. You coach your colleagues in accordance and ensure all co-workers are up to date on ways of working, rules and regulations within food and beverages.
Your job specific responsibilities will include:

Making sure that the food or service unit is spotless and ready for new guest or visitors everyday and with every shift.
Working together with both your colleagues, managers and other departments in order to give out visitors the best experience with a high degree of collaboration with all teams.
Ensure that all tasks are being performed at the right time and place and that we reach our daily goals.
Greeting our guests, serving and presenting food and beverages and serving both breakfast, lunch or dinner.
Handling and maintaining the cashier-systems.
Ensure food safety in collaboration with your colleagues in the food production team.
Contribute to the development of the range and supporting our sustainability agenda.

Qualification
We expect you to have extensive experience and knowledge from the restaurant and/or service industry where you have had the responsibility for daily operations. You are used to taking responsibility for what needs to be done and are also able to coach and lead your colleagues in taking their responsibility for their tasks and ensuring an excellent guest experience.

Specific requirements:

At least 5 years of professional experience from working in a restaurant or equivalent.
Strong in communication skills and able to present the range of food and beverages effortlessly.
Has the ability to relate the history of IKEA and the range that we have.
Leading by example and having a track record of being able to successfully coach your colleagues.
Working experience of leading people indirectly.
Working experience with different cashier and payment systems.
Dynamic approach to be flexible and to see what needs to be done and the ability to resolve issues on the spot.
Ready to take on new tasks and responsibilities in a fluctuating environment.
Good communication skills in English & Swedish, both spoken and written.

More Information
Does this sound interesting?
We now offer 2 full time, permanent positions located at Älmhult, Sweden that will be part of our Food Service team.

The working hours will be in shift role- schedules, early mornings, daytime, evenings and weekends.

You need to hold a Swedish work permit.

We look forward to receiving your application – CV and letter of motivation – in English only latest by 2nd of October, 2024. Kindly note that due to GDPR and Data Privacy, we do not accept any applications via email.
For questions about the position, please contact Hiring Managers, Sara Gustafsson at sara.gustafsson@inter.ikea.com and Nicklas Reidl at nicklas.riedl1@inter.ikea.com
If you have any questions regarding the recruitment process, please contact Recruiter Riyaz Inamdar at riyaz.inamdar1@inter.ikea.com

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