Executive Assistant and Office Manager Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

All About the Role
Are you a highly motivated, well-organized professional with a customer support mindset? Mastercard is seeking a Senior Business Assistant and Office Manager to support our Division President for Nordics & Baltics, as well as Senior Vice Presidents in the market. This role, based in Stockholm, Sweden, offers a unique opportunity to be part of an expanding team in one of Mastercard’s key focus markets.

Key Responsibilities:

Executive Assistant Responsibilities:

• Calendar Management: Efficiently manage the Division President’s schedule, ensuring all meetings and commitments are accurately recorded.
• Travel Arrangements: Coordinate international travel, including visa applications, flight and accommodation bookings, and logistical support.
• Expense Reporting: Handle Travel & Expenses (T&E) and submit expense reports in compliance with finance policies.
• Meeting Coordination: Organize customer and team meetings, including venue booking, catering, and guest speaker arrangements.
• Event Support: Ensure all aspects of meeting and event support are appropriately managed.
• Miscellaneous Projects: Assist with various projects as needed.

Office Manager Responsibilities:

• Employee Onboarding: Manage the onboarding process for new employees, including badge handling, desk allocation, and phone orders.
• Business Continuity & Safety: Oversee business continuity and health and safety protocols for the office.
• Office Maintenance: Ensure the office runs smoothly by managing relationships with mobile phone and printer suppliers and coordinating technical assistance.
• First-Line Support: Serve as the primary point of contact for office and policy-related inquiries.
• Reception Management: Guide the receptionist in daily tasks and prioritization, fostering a collaborative workplace environment.

All About You:

• Ambitious & Detail-Oriented: Strive to deliver exceptional results with a proactive and organized approach.
• Experience: Proven track record in booking international travel and interfacing with senior and executive level management.
• Calm Under Pressure: Maintain composure in a fast-paced, rapidly changing environment.
• Strong Judgment & Etiquette: Exercise sound business judgment and professional etiquette.
• Multi-Tasking: Effectively manage multiple priorities and meet deadlines.
• Problem-Solving: Approach challenges with strong decision-making skills.
• Communication: Excellent communication skills in English and Swedish.

Required Qualifications:

• High School education required; university degree a plus.
• Minimum of 8 years’ experience as an Executive Assistant or Office Manager.
• Proven ability to manage multiple tasks and prioritize effectively.
• Excellent organizational, communication, and interpersonal skills.
• Extensive experience in administrative support within a corporate environment interacting with senior and executive level management and senior customers.
• Proficient in Microsoft Office, fluent in Swedish and English, with a service-oriented mindset.

Why Mastercard:
Join us in driving the continued development of Mastercard as a leading payment provider in the Nordics and Baltics. You’ll connect with international colleagues, contribute to key market growth, and enjoy a competitive compensation package that reflects the importance of your role.
If you are ready to take on this exciting and impactful position, apply now and become a vital part of our team!

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.