• Good MS Office knowledge and willing to learn new digital skills
• Effective communication skills in English; Swedish is a plus
• Flexible, good in setting priorities and strong in dealing with ad hoc requests
• Outgoing, diplomatic and customer centric
• Confident, able to lead meetings and to present to bigger groups

• Act as the single point of contact for the assigned laboratories and handle ad hoc questions / issues of lab users
• Organize and lead regular lab user group meetings and lead any actions as required
• Ensure the laboratory maintains its operational efficiency by planning preventative and scheduled maintenance regimes with minimal impact to daily operations
• Assist in creating and updating work procedures, particularly focused on reagents/consumables and cost saving recommendations
• Review training of lab support staff and introduce new staff working in the area to the laboratory
• Assist with visits from internal/external partners
• Provide operational support on projects to build understanding of business needs and identify opportunities for process improvements
• Create, maintain and update relevant documentation in support of service delivery, compliance and training.
• Organize and lead lab group meetings, identify opportunities and optimize the use of lab space