Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

As part of our Marketing & Healthcare Transformation Cluster, you will play a vital role in providing the basis to generate market and customer segment insights for strategies and priorities to serve patients and our customers.


As our Data Insights Lead, your primary objective is to enable market & customer insights generation through setting up and maintaining a high quality data infrastructure that ultimately supports data-driven recommendations for RDCH's sustainable growth and healthcare system impact.

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

• Oversee data availability across systems (CRM, SAP, etc.) to ensure high-quality data collection for market and customer insights, map the data landscape, and advise on data architecture
  
• Establish and maintain standardized data collection and data quality processes across departments, defining data ownership within RDCH
  
• Apply statistical and analytical methods to identify trends, patterns, and outliers in data, providing valuable insights visually to inform business decisions
  
• Implement global tools and features locally to enhance insights, ensure tool integration, and automate processes across the tool landscape
  
• Work closely with other Insights functions, Roche affiliates, and global/regional teams to provide business-relevant insights
  
• Act as a trusted expert and thought leader, driving key strategic decisions across the organization with data-based market and customer insights
  
• Maintain an overview of trends in AI-driven organizational effectiveness, plan implementation, contribute to change management, and lead or contribute to RDCH initiatives that shape current workflows
  

• At least 3 years of experience working with customer data to influence business outcomes, with proficiency in data architecture, automated processes, and data modeling
  
• Expertise in statistical data analysis, predictive modeling (Excel, Python, SQL), and proficiency with data visualization tools (Tableau, Power BI), including dashboard design
  
• Ability to explain complex data insights simply, strong problem-solving and communication skills, and lateral leadership with change management experience
  
• Master's degree in relevant fields (scientific, digital, economic, or business); an MBA or advanced Data engineering degree is a plus
  
• Strong understanding of the in-vitro Diagnostic business and the Swiss Healthcare System, with fluency in German or French and English
  

Join our dynamic team and be a driving force behind RDCH's growth and success. If you're a forward-thinking professional with a passion for transforming healthcare, we invite you to apply for this exciting opportunity.

Are you ready to apply? We want someone who thinks beyond the job offered - someone who knows that this position can be an outstanding opportunity to craft the future of Roche.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Diagnostics (Switzerland) Ltd in Rotkreuz is the Swiss marketing, sales and system service organisation for the Diagnostics Division of Roche. The company provides diagnostic systems and services to Swiss laboratories, hospitals and physicians. Find out more about our site in Central Switzerland, here.

Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.

We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.