Position Summary

Main Responsibilities

• Provide 1st and 2nd level technical IT Infrastructure support to local and remote Jet Aviation internal users
• Install, upgrade, support and troubleshoot Windows Operating Systems and Microsoft Office suite and other applications as assigned
• Maintain security and running of IT hardware, software and network infrastructure
• Manage IT asset inventory
• Maintain IT-related documentation e.g. Work Instructions, SOP’s and SOM’s, Procedures Handle daily technical support activities on desktop support
• Handle and track Incident, Requests, Tasks, Problem and Changes in ITSM Service Now
• Provide operation support for the organization’s information systems and peripheral equipment, such as servers, desktops, laptops, printers, switches and storage devices
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Minimum Requirements

• Currently pursuing an IT related degree (matriculation required in a university / school)
• Good communication skills / good English skills, spoken and written, French is a plus
• Strong logical thinking skills, tenacity
• Lead by example as a proactive, flexible, forward thinking individual that works to the best of his/her abilities