Would you like to start a new era with us and write a new story?

For the reopening of our brand new Gübelin Boutique at the rue du Rhône in Geneva, we are looking for an enthusiastic Jewellery and Watch Consultant to complete our team:

• Provision of optimal advice and support regarding our assortment and services to our national and international clientele
  
• Responsibility for the perfect customer service along the entire customer journey
  
• Build-up and maintaining of a personal network of loyal regular customers
  
• Acting as an ambassador for assigned jewellery/watch brands
  
• Recording and active usage of CRM data and system for customer acquisition and retention
  
• Reception of jewellery/watches for after-sales-service (“service-après-vente, SAV”)
  
• Acting as a point of contact for customer requests ensuring exceptional customer service
  
• Creation of sales/export documents, administrative tasks
  
• Continuous support of boutique management, incl. representing Gübelin at events

Requirements

• Commercial apprenticeship or training as a sales advisor
  
• Several years of experience in retail in the luxury environment
  
• Industry-oriented (continuing) education/training and skills development in the jewellery/watchmaking sector
  
• Desirable: Experience in working with VICs
  
• Fluent communication skills (s/w) in French and English, Arabic desirable
  
• A well-groomed, personable and competent appearance
  
• Affinity for and confidence in handling IT/CRM systems

Benefits

• Inspiring work environment and team spirit
  
• Support for individual training and development
  
• Attractive vacation entitlement and bridge days
  
• Interesting career opportunities
  
• Seniority bonuses