• Advise and support our national and international clientele
  
• Responsibility for the perfect customer service along the entire customer journey
  
• Build-up and maintaining of a personal network of loyal regular customers
  
• Determining requirements and preparing offers
  
• Ambassador for assigned jewellry and watch brands
  
• Cashier service including billing and preparation of sales and export documents
  
• Structured handling of administrative tasks (CRM)
  
• Reception of jewellery/watches for after-sales-service (“Service-après-vente, SAV”)
  
• Continuous support of boutique management, incl. representing Gübelin at events

Requirements

• Commercial apprenticeship or training as a sales advisor
  
• Several years of experience in retail in the luxury environment
  
• Luxury-oriented (continuing) education/training and skills development in the jewellery/watchmaking sector
  
• Fluent communication skills (s/w) in German and English, any other language of benefits
  
• A well-groomed, personable and competent appearance
  
• Affinity for and confidence in handling IT/CRM systems

Benefits

• Inspiring work environment and team spirit
  
• Support for individual training and development
  
• Attractive vacation entitlement and bridge days
  
• Interesting career opportunities
  
• Seniority bonuses