• In charge of new systems installation and upgrades execution.
• Work at various customer sites throughout EIMEA (Europe, India, Middle East, Africa) and occasionally other international customer sites.
• Represent the company at our customer sites by interacting directly with them to understand their needs, manage their expectations to complete installations and upgrades in optimized conditions.
• Work in team to install Accuray’s products
• Partner with Engineering, Field Service, Manufacturing, Training, Quality and Customer Support in his/her daily job.
• Involved directly in the deployment of new product releases
• Train partners, internal and external, on Installation and Service processes.
• Participate to service documentation and training material creation and maintenance.
• Knowledge transfer with Accuray Headquarters in the US and EIMEA personnel/customers.

• Ensure safety and quality considerations and requirements are pro-actively addressed and implemented during resolution of issue.
• Address, document, and manage in a timely fashion safety and quality issues raised by customers or employees.
• Supports Accuray’s Quality System and Safety and Health Program by following procedures and mentoring others.

• The employee must routinely lift and/or move physical inventory, tools and test equipment, office supplies, or stored records weighing up to 35 kilos.
• The employee must occasionally move or transport physical inventory weighing up to 680 kilos utilizing lifting/moving devises such as jib cranes, boom cranes, lifting fixtures, hand dollies and equipment dollies.
• The employee occasionally is required to climb ladders, kneel, or crouch as required during servicing of equipment.

• Technical certificate or bachelor’s degree in engineering or physics required. An advanced technical degree is a plus.
• Recent or end of year graduates encouraged to apply.
• Background in analog circuits, digital circuits, and RF theory are required.
• Must have experience with Unix, Windows systems. Linux experience a plus.
• Experience with linear accelerators and/or robotics a plus.
• Hands on work experience in assembly, electrical, and mechanical work.
• Excellent troubleshooting and problem-solving skills.
• Willing to achieved objectives through cross-functional teams, team player and self-starter.
• Organizational and interpersonal skills with strong service orientation and effective communication.
• Fluent in English, any additional languages are a plus.
• This position requires substantial travel, often for 3 or more weeks at a time.