Department: Commercial, Sales & Marketing
Location: Zurich City, Switzerland
Contract: Full time
General
Are you a dynamic and driven individual seeking a challenging career in Management, Sales and Customer Service? We are looking for an multi-talented, trilingual Showroom Manager to support and lead our Zurich Showroom, with possible extension to our Geneva branch.
As a fast-growing international player in the diamond sector, Baunat Group offers you the springboard to a thriving career in the world of high jewelry and luxury. Specialised in e-commerce in the luxury segment, you will be in touch with the latest innovations in sales and marketing whilst operating from a premium location on Talstrasse, Zurich.
Reporting directly to Baunat top management, you will be fulfilling a senior position leading one junior and the possibility to increase for two juniors or occasional interns. To successfully fulfil your role, you will be provided with an in-house sales & product training upon your start, with continued support throughout your career by means of regular zoom meetings and occasional visits between the Zurich showroom and the Antwerp headquarters.
We are looking to build a long-term relationship with our new colleague and expect a mature, versatile and flexible person. Someone who can easily combine commercial tasks, with administration and business development. If you're fluent in German, French and English and possess a flair for sales, and eagerness to learn and grow, this could be the ideal position for you. We offer a stimulating environment where your ideas are valued and your potential is nurtured.
Ready to embark on an exciting career journey? Join our team and discover the world of diamonds.
Baunat Group is an innovative Belgian high-quality diamond jewellery manufacturer, designer & retailer with two own brands, with its headquarters in the Antwerp diamond district. Since 2008, we have grown from digital native to a brick & clicks model with 11 showrooms in 9 different countries spread across Europe and Asia, catering to a global customer base. Supported by a professional team, we promise you a career where there is room for both professional and personal development. Visit our websites and social media to get to know us better.
Job description

• Sales
  • Advise and guide new clients through their search for the perfect jewel (via email, phone, chat or face-2-face)
  • Offer commercial advice, follow-up and after-sales service for the existing clientele
  • Verify the need for a visit to Zurich showroom (Monday to Friday, occasionally on Saturday)
  • Facilitate appointments, explain the company’s business model and showcase our fine diamond jewellery
  • Aim for high conversion personally and from the team you manage by close follow-up, internal sales meetings etc.
• Showroom management & business development
  • Ensuring smooth operation of the Zurich showroom in all its aspects (commercial, administrative,..)
  • Supervision and training of juniors and interns
  • Reporting directly to the top management
  • Ensuring targets and deadlines
  • Expansion of team and locations
• PR & Events
  • You and your team will be organising small events for the Swiss consumer market in close collaboration with the Belgian headquarters
  • You will be looking for PR opportunities, either independently or in collaboration with a pr agency
  • You assist general marketing where asked (e.g. selecting influencers etc).

Profile

• You have a Bachelor’s or Master’s degree
• You have at least 3 years of experience in areas like: sales, hospitality management and business development
• Preferably you fluently speak and write English, French and German.
• Living in or very near to near Zurich is a must, having a large network in Zurich and around is a plus.

• You have strong digital skills or fast learner in this field
• You have strong communication skills
• As a person you are
  • Flexible (not 9-to-5-minded)
  • Independent, driven, dynamic and ambitious
  • Eye for detail and affinity with luxury products
  • Honest and reliable, high sense of responsibility
  • Representative, commercial, customer-oriented and problem-solving

The offer

• A pleasant working environment in a private showroom-office at Talstrasse
• An appealing product: fine diamond jewellery including the possibility to borrow jewellery for special moments and events, present yourself as key figure of Baunat Group Switzerland
• A supportive team offering continued training and support on all levels
• Close and personal contact with the different showrooms and colleagues
• A responsible position with exciting challenges in a growing and innovative group of companies
• Varied and interesting tasks that give the possibility to introduce special skills, to implement your own ideas and to develop yourself on both professional as personal level
• An exciting international orientation with customers from over the entire globe
• Attractive remuneration package with a variable part based on Swiss sales (via showroom or online)
• Opportunities to grow as a professional within the Baunat Group and build a local team
• Being an independent contractor is a plus, not a must
• Start date: as soon as possible