Taiwan Job Openings
Channel Bakers
Account Manager (APAC)
September 2, 2024
Account Manager (APAC)– Client Success
Key Role Competencies:
Channel Bakers “Price of Admission” Competencies:
- Delegation
- Decision Quality
- Action Oriented
- Time Management
- Dealing with Ambiguity
- Learning on the Fly
- Customer Focus
- Drive for Results
Job Description:
Account Managers at Channel Bakers are the beating hearts of our account teams. You are the glue that holds everything together as you oversee the day to day running of client accounts and ensure that all strategy is executed on time and to budget.
As a seasoned Account Manager, you will have the confidence and competence to support a range of diverse clients from new to market right through to more the more strategic complex clients/brands.
You are a strong communicator, taking the lead on day-to-day client interactions and seamlessly sharing information and data to the Account Executive and Advertising Specialists. With acute attention to detail, you oversee, and track click credits, budget pacing, customer deliverables and take any ad hoc client requests in your stride. You are a guru on all things related to Search Strategy and Demand Side Platform (DSP) and utilize this knowledge to leverage optimum campaign outputs for our clients.
As the right hand to the Account Executive, you support them with strategic client communication, quarterly business reviews, presentations and developing media plans. Supporting the Advertising Specialist, you ensure that they are set up for success with all their daily tasks which include building & optimizing campaigns, keyword development and developing Calls to Action. You clearly and comfortably delegate both routine and important tasks and provide help and direction as required.
You can communicate clearly and succinctly in a variety of communication settings and styles and can get messages across that have the desired effect. You make good decisions based on a combination of analysis, wisdom, experience, and judgement and are often sought out by others for advice or solutions. You enjoy working hard, are action oriented and are full of energy for things you see as challenging. You value time and know how to use it effectively to optimize your own efficiency.
You can effectively cope with change and know how to pivot when needed. You learn quickly and will try anything to find solutions. You can be counted on to exceed goals successfully and steadfastly push yourself and others to get over the line. You are dedicated to meeting the expectations and reeds of all stakeholders and always act with the client in mind.
Required Qualifications and Experience:
Minimum 3+ years of Marketing or Advertising account management experience in a fast moving, client facing environment
Degree in Public Relations, Marketing, Advertising, Business or Communications preferred or equivalent work experience
Experience of Amazon Advertising and exposure to Demand Side Platform (DSP) a bonus.
Experience of working within a high performing team
Strong analytical and qualitative skills - numbers don’t scare you!
Proficient user of standard office software (MS Office etc).
Intermediate or advanced excel skills are an advantage.
Proven ability to cultivate and foster new relationships and deepen existing ones
Proven track history of driving your own professional and personal development
Everyday Tasks:
Communicate regularly with clients via calls, email and in person meetings to update on campaigns and discuss campaign actions and activities.
Oversee budget pacing & management, click credits tracking, launching campaigns, optimizing rulesets and all DSP activity
Prepare reports and analyze data and insights
Carry out brand and product research
Support the Strategic Account Director or Executive with strategic client needs.
Support Advertising Specialists to ensure their tasks are completed accurately and on time.
Maintain strong and productive working relationships with Amazon pertaining to client growth, budget and strategy, client management, etc.
Communicate and collaborate cross-functionally within Channel Bakers and with key stakeholders
Essential Job Functions:
The Employee is required to stand, walk, bend, uses hand to handle or feel objects, or tools, reach with hands and arms, talk and hear for extended periods of time.
This job operates in an office environment which routinely uses standard office equipment.
Frequently standing/sitting/walking up to 8 hours per day
Frequently using hands/arms up to 8 hours per day
Occasionally lifting between 5 – 50 lbs.
Occasionally climbing/crouching/crawling
Occasional exposure to fumes
Moderate noise level
Frequently viewing a computer monitor screen up to 8 hours per day
Position Details:
Role Classification: Individual Contributor
Office Location: Taipei
Reports To: Account Executive
Department: Client Success (Advertising)
Hours: 40 hours per week (Monday to Friday) with flexible working potential
Working at Channel Bakers Job
Working at Channel Bakers is a job like no other.
We take pride in our culture and our sense of community. We strive to offer a fun and engaging environment to help our Bakers bring their best and authentic selves to work daily. We regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world's most prolific and inspirational brands. We are proud to have a very diverse team of Bakers from the US, Germany, France, Brazil, Scotland, India, Taiwan, and Mongolia, just to name a few! We are a truly global organization headquartered in California with offices in Taiwan, China, the Philippines, and the UK.
Our core tenet is that we exist to help people, which is at the heart of all that we do.
We enjoy the challenge of new and unfamiliar tasks; change is our normal, and we can shift gears comfortably. We love to exceed our work and personal goals, and most importantly, we are dedicated to exceeding our clients' expectations. We value self-development; it helps us help others better.
在Channel Bakers工作：
在 Channel Bakers 工作是與眾不同的。
我們有著引以為傲的公司文化和社會責任感。我們營造一種有趣的互動氛圍，使團隊成員在日常工作中展現出最好、最真實的自我。我們保持團隊內部的溝通，並經常一起組織團體活動。我們與一群優秀的數字行銷專家一起工作，並與許多世界知名品牌合作。我們是一家真正的全球性組織，總部位於加利福尼亞，在臺灣、中國、菲律賓、英國均設有辦事處。我們為擁有一支非常多元化的團隊而自豪，我們的夥伴來自美國、德國、法國、巴西、蘇格蘭、印度、臺灣、蒙古和中國等！
我們的核心宗旨是：我們的存在是為了幫助人，這是我們一切工作的核心。
我們享受挑戰，擁抱變化，我們收放自如。我們喜歡超越我們的工作和個人目標，最重要的是我們致力於超越客戶的期望。我們重視自我發展，以便更好地幫助他人。
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