Taiwan Job Openings
Element Solutions Inc
Assistant Customer Service Rep. Manager
August 29, 2024
Challenge Yourself and Impact the Future!
MACDERMID ALPHA ELECTRONIC SOLUTIONS
Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and Mac Dermid Enthone brands, Mac Dermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers’ manufacture of extraordinary electronic devices at high productivity and reduced cycle time. Mac Dermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
ASSEMBLY SOLUTIONS
As a global supplier of solder technologies, fluxes, cleaners and other attachment materials for the electronics assembly industry, we develop innovative materials that join electronic circuits in high volume device manufacturing. Our high-performing interconnect materials are used to assemble consumer electronics from circuit boards, discrete electronic components, connectors and integrated circuit substrates.
Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and Mac Dermid Enthone brands, Mac Dermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers’ manufacture of extraordinary electronic devices at high productivity and reduced cycle time. Mac Dermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
ASSEMBLY SOLUTIONS
As a global supplier of solder technologies, fluxes, cleaners and other attachment materials for the electronics assembly industry, we develop innovative materials that join electronic circuits in high volume device manufacturing. Our high-performing interconnect materials are used to assemble consumer electronics from circuit boards, discrete electronic components, connectors and integrated circuit substrates.
Who are we looking for?
Reporting to the Sales Director Taiwan, Assembly Solutions. Follow up on sales orders and coordinate with sales teams and other departments to handle related works. Be responsible for assisting in the management of daily customer service work and coaching customer service coordinators. Correctly and timely submit departmental key indicator reports, maintain JDE data to ensure the accuracy.
What will you be doing?
- In charge of intercompany sales and service window
- Manage daily customer service works and control the completion of sales order
- Responsible for training CSR team members
- Assist Finance following up financial transactions with customers
- Receive sales reports (weekly reports, monthly reports, etc.) and generate various management reports and statistical data to the management on time, and conduct relevant management analysis
- Assist in the production and preparation of various monthly, quarterly and annual statistical reports and reports of the Sales Management Department, and respond to the leaders' inquiries about the sales management dynamics at any time
- Other job duties assigned by Manager
Who are You?
What competencies will you need?
We are we Offering...
Equal Opportunity Employer
- A proven experience (at least 5+ years) in customer service works
- Good English speaking and writing
- Proficient in MS Office
- Strong leadership and management skill, have determination
- Good interpersonal relationship and communication skills
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