Job Responsibilities:

• Drive sales revenue, develop new business and engage local and regional customers;
• Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;
• Establish and maintain strong professional relationship with clients through proactive communication and timely respond to needs;
• Work cross functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize customer’s satisfaction;
• Make visits to our clients to identify and expand opportunities with key existing regional accounts in Taiwan and other regions for cross-selling and up-selling;
• Coordinate training programs, marketing activities and any emergency service requests;
• Prepare service proposals, statistical reports, and training evaluation to corporate clients;
• Collect market information and reflect client feedback to support the company’s business planning activity;
• Achieve maximum client satisfaction with effective customer engagement and customer relationship management together with the regional teams;
• Oversees payment/billing matters and related issue for customers;
• Support marketing and sales activities to proactively identify and develop prospective corporate clients and target segments to achieve business targets; and
• Perform ad-hoc duties as assigned by the Regional Manager or Managing Director

Job Requirements

• Bachelor’s degree or above in Business Management, Human Resources Management, I/O Psychology or other related fields;
• 3–5 years of CRM experience in a corporate environment
• Possess strong business acumen, with the ability to think strategically, and with strong sense of business ethics;
• Strong analytical, quick problem solving and consultative selling skills;
• Excellent organization, interpersonal and communication skills;
• Detail-minded and able to work across a diverse array of internal teams;
• Good command in spoken and written Chinese and English;
• Knowledge in Learning & Coaching / Employee Benefits will be an advantage.

Website: www.humandynamic.com
We offer 5-day work a week, medical and competitive salary package commensurate with experience and qualifications.
Interested candidate, please send full resume with current & expected salary and the date of availability to hr@humandynamic.com
(Candidate not invited for interview within 6 weeks may consider their application filed for future reference. Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purpose only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the application for up to 6 months after the selection process is finalized.)