Job title: Customer Expereince Representative (輔大)

• Location: Taiwan
  

About the job

• Achieve annual sales target for territory.
  
• Business bridge between Company and responsible hospitals.
  
• To develop and maintain customer based on targeting profile.
  
• To identify and maintain relationship with KOLs.
  
• To provide professional expertise on the job.
  
• To take responsibility for hospital listing activities.
  

Main responsibilities:

• Detailing product FAB for prescribing commitment.
  
• To provide company with competitive products, market intelligence and strategic customer related data.
  
• To resolve and respond to clients concern with adequate product knowledge and optimal selling skills.
  
• To develop and maintain good relationship with key doctors.
  
• To provide customers service support to hospitals.
  
• To fulfil the CENTRIX & ITS requirement in reporting and maintaining doctors record.
  
• To plan and execute the call plan based on targeting priority in CENTRIX.
  
• To support other colleagues and share experiences.
  
• To assist supervisor to solve market issues including listing.
  
• To ensure timely updates of territory competitor and generic information.
  
• To organize product presentation.
  
• Daily report punctually.
  
• To implement promotional programs made by marketing dept.
  
• To ensure compliance to policies.
  
• Perform other duties as assigned by management.
  
• Sanofi employee must understand of own roles and responsibilities in avoiding health risk (Health), preventing accidents (Safety) and environment protection (Environment). Involved in any such activities must comply with HSE policy.
  

About you

• University (Bachelor of Science)/Diploma major in Pharmacy or related fields is preferable.
  
• Business graduate (Bachelor of Commerce, Business Administration) is acceptable with successful experience in the industry
  
• Native in Mandarin and fluency in Taiwanese is a plus.
  
• 3 years’ HP working experience in original company or 3-4 years’ HP experience in local company with excellent performance
  
• Results Orientation
  
• Customer Orientation
  
• Communication
  
• Living the Company Spirit
  
• Selling Skills
  
• Territory Management
  
• Initiative
  
• Aggressive
  
• Coping with stress