Taiwan Job Openings

CRIF

Customer Service Specialist

September 18, 2024

CRIF TAIWAN( China Credit Information Service, Ltd.) is committed to contributing to Taiwan's SME customers’ connection with the world, providing solutions to grow with our customers, making innovation with existing business models, transforming into an intelligent and technology company, and creating a new generation of a century-old enterprise. We are committed to talent cultivation, practicing CRIF corporate mission goals and values, fulfill corporate social responsibility, protect the planet, respect life, emphasize ethics, truth, goodness and beauty to lead everyone to the future with gratitude. Sky Minder is a Business Information platform powered by CRIF, and it gives access to in-depth credit and financial data on companies all over the world.

Job Overview:
Sky Minder is seeking a person to support our Content & Quality team in managing operational activities and delivering excellent customer service to our clients, especially in the Japanese market.
The successful candidate will be responsible for providing support in order management and customer service, as well as handling other related activities.
The ideal candidate should have a strong attention to detail, a client-oriented attitude, and proficiency in Microsoft Outlook and Microsoft Office.
Experience with Dynamics 365 (CRM) will be considered a plus.
Fluent in English (written and spoken) and intermediate level of Japanese (N3 or above, especially in reading).
Italian and Chinese will be considered a plus.

Responsibilities:
  • Assist the operations team with order management and processing
  • Respond to client inquiries and provide customer service support
  • Collaborate with other team members to ensure timely delivery of orders
  • Manage and maintain accurate records of orders and transactions
  • Troubleshoot and resolve customer complaints in a timely and efficient manner
  • Other duties as assigned This is an excellent opportunity for someone who is looking to gain valuable experience in operations and customer service in an international and dynamic environment. If you are a highly motivated individual, we encourage you to apply for this position. *

The company will provide a one-month training opportunity at our headquarters in Italy.
職務類別
其他客服人員
業務助理
行政人員
工作待遇
待遇面議
(經常性薪資達 4 萬元或以上)
工作性質
全職
上班地點
台北市松山區民生東路三段131號13樓 (距捷運中山國中站約470公尺)
遠端工作
部分遠端
管理責任
不需負擔管理責任
出差外派
無需出差外派
上班時段
日班
休假制度
週休二日
可上班日
不限
需求人數
1人

Work Location: Taipei, Taiwan
#LI-KK
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