Taiwan Job Openings
Hermès Paris
Operation Assistant
CONTRACT
November 1, 2024
Operation Assistant
At a glance
Job Category
Retail - Store Operations
Start date
11/01/2024
Years of Experience
Minimum 3 years
Contract Type
Unlimited contract
Job Schedule
Full time
Locations
Store - Tainan Mitsukoshi
Legal Employer
HERMES ASIA PACIFIC LIMITED (TAIWAN BRANCH)
Posting Date
11/01/2024, 01:09 AM
About the team
Hermès entered Taiwan market in 1993 and developed its network of stores in four cities. Retail is at the core of our business in Taiwan, with the largest number of employees, positions, and locations of stores. Hermes Taiwan office locates in Taipei with functional positions including Retail Management, E-commerce, Operations, Customer Insight & Experience, Communication, Merchandising, Information Technology, Logistics, Finance, Internal Audit, and Human Resources.
Underpinned by exceptional know-how, creative freedom and constant quest for the finest materials, Hermès embodies the same value to our talent. Hermès takes great care to ensure diversity in its employees’ profiles and career development: everyone is able to find fulfilment through the opportunities provided by the house. As part of its commitment to talent localization, diversity and inclusion, Hermès Taiwan has been actively recruiting and nurturing local talent. Mindful of its employees’ well-being and collective success, Hermès is an international house with a profoundly human dimension. Its work environment is designed to be human in size and in harmony with the surrounding natural environment. This sustainable approach reflects the house’s local integration, in parallel with all the initiatives that structure its commitment to social responsibility.
Join us and start a collective adventure!
Details of the job
Job Responsibilities:
- Provide good and professional after sales service for store various customers
- Handle all repairing case effectively.
- Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team.
- Assist store to handle and follow up ASS case occurred at store.
- Provide good quality and regular reports and analysis
- Train sales team to improve the ASS knowledge and communication skill to improve service.
- Support cashier work
- Other OP tasks assigned
Requirements & Capabilities:
- At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background
- Good sense of service
- Good oral and written English
- Good office software application ( word, excel PPT);
- Good communication skills and a team player
- Good organization skills, logical thinking
- University graduate above
About Hermès
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
We regret to inform you that this job opportunity is no longer available as it has expired
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