Taiwan Job Openings

AlleyPin 翔評互動

[PRM 系統] 客戶經營經理/專員 Account Manager/Specialist (台南)

FULL TIME

September 18, 2024

工作內容
  • 協助新客戶On-boarding以及上線教育訓練。
  • 維護並發展現有客戶關係，提供高品質的客戶服務。
  • 了解客戶需求，基於Alley Pin的診所解決方案協助客戶解決通點。
  • 掌握診所客戶使用產品的情況，視狀況給予資源及協助，確保客戶滿意度。
  • 與內部業務、CS、產品團隊合作，確保客戶需求得到全方位的服務。
  • 設定和達成AM部門目標，推動客戶訂閱升級和續約。
條件要求
  • 過去不需具備診所產業經驗。
  • 具客戶維繫與顧問型銷售的能力，能夠與中小企業客戶建立關係。
  • 具解決問題能力，團隊合作與內外部的溝通協調能力。
  • 協助客戶使用數位工具具備熱情，願意接受新的數位工具使用情境討論。
  • 自我激勵以及具備團隊遠端協作的經驗。
  • 熟悉數位工具的應用 Slack、Notion、LINE OA、G-Suite以及Mac OS 等等軟體工具及相關操作 。
加分條件
  • 會開車。
  • 過去在數位醫療產業有3年以上工作經驗。
員工福利
法定項目
勞保、健保、特別休假、勞退、婚假
其他福利
  • 工作設備 - 提供工作Mac筆電以及電腦螢幕
  • 工作環境 - 近松山火車站，170坪舒適空間，每個座位皆配有Backbone人體工學座椅
  • 薪資與職涯狀況
    • 正職規劃優於市場的薪資
    • 依據不同任務目標規劃不同激勵方案
    • 擁有完善的升遷制度協助Alley Pin的夥伴發展職涯
  • 定期聚餐
    • 每月定期做 team building，公司請客吃好料
    • 每年固定舉辦尾牙或春酒活動
  • 不定期提供學習資源，包含外部講師、外部講座、線上學習課程
  • 健康福利相關
    • 每年規劃健康檢查相關福利
    • 不定期療程特殊方案(包含牙科，醫美等等公司客戶提供)
  • 特休假制度 - 優於勞基法休假天數，員工到職後(不須滿一年)即可依當年度在職比例享有特休假
薪資範圍
面議（經常性薪資達4萬元）
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