Taiwan Job Openings
Ericsson
Support Engineer
August 7, 2024
Join our Team
About this opportunity
We are looking for an integration engineer to analyzes, prepares, implements and executes test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system..The role will be responsible for data and value driven to effectively manage integration services.
What you will do
- Prepares, collects and validates scripts & configurations with focus on accuracy prior to execution to support the plan
- Executes test cases to ensure first time right
- Performs troubleshooting to diagnose issues, taking corrective actions or raising escalations where needed to ensure quality of delivery
- Performs integration and migration work in accordance with process framework and contractual obligations
- Secures that OS, HW, SW, licenses and configuration data is available in correct format/version
- Manages support revenue recognition and customer value
- Drives changes to processes and methods related to integration activities to improve delivery efficiency and quality
You will bring
- Degree or diploma in Telecommunication, Engineering, Computer Science or related discipline
- Knowledge in 5G, LTE plugins, E2E, and Io T would be an advantage
- Good collaboration and communication skills across different functional teams in project deployment
- Proficiency in English and Mandarin
- Pro-active and customer-oriented mindset
- Analytical learning and researching skills
- Support for onsite, night-shift and duty call activities
- Domestic travel
Additional core competence
- Ability to lead and supervise, and determined to deliver results to meet customer expectations
- Excellent planning and organizing skills
- An entrepreneurial mentality
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Taiwan (TW) || Taipei
Job details: Support Engineer
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