Thailand Job Openings

Lazada

Cluster Manager-Phuket

November 19, 2024

Location:
Thailand
Department: Supply Chain & Logistics
Location: Thailand
Job Description
  • Play a significant role in long-term planning, including an initiative geared towards operational excellence.
  • Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume.
  • Regular meetings with VP Ops, Sr. Manager, Team & cross functionally with regards to hub operational matters.
  • Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
  • Analyze issues & work closely with country team for corrective & preventive solutions.
  • Handling customer’s complaint/feedback, TSAT Scores & excellent trouble shooting skills.
  • Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.
  • Being responsible for manpower sourcing & hub assets.
  • Monitor weekly, daily or campaign & ensure full compliance of hub operational policies & processes.
  • Ensure Hub COD compliance on daily basis.
Job Requirements
  • Bachelor degree in logistics or related field
  • At least 5 years of work experience, preferably in logistics or hub/courier working environment.
  • Understand Logistics Network: Firstmiles , Linehaul and Lastmiles
  • Excellence in analytical, problem solving and organizing skills.
  • Ability to work under pressure/tight deadline as a team, self-motivated and be able to work independently under minimum supervision.
  • Excellent computing skills and proficient in excel, word.
  • ¬Ability to lead & coordinate daily hub activities/processes and committed to get the job done
  • Hard working attitude with integrity
  • Proven clear record of criminal check
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