This is a remote position in Thailand.
In this role, you'll manage direct sales, nurture channel partnerships, and ensure our customers succeed with our software solutions.
Key Responsibilities:
Direct Sales Management
- Develop and manage a pipeline of leads and opportunities.
- Engage with prospective customers, converting leads into successful sales.
Channel Management
- Build and maintain strong relationships with new and existing channel partners.
- Identify new business opportunities and drive revenue growth through strategic partner collaborations.
- Collaborate with partners to deliver compelling product presentations to end-users.
- Provide partners with accurate proposals, quotations, and pricing information.
- Implement sales programs to enhance product positioning and promotions.
- Conduct regular business reviews with partners and recommend actionable improvements.
Customer Experience & Account Management
- Serve as the primary contact for customers, guiding them through a successful onboarding process to maximize product adoption.
- Act as a trusted advisor, delivering tailored solutions that support customer growth and employee development.
- Conduct training sessions, both on-site and via webinars, to empower customers to effectively utilize our tools.
- Resolve customer issues efficiently through chat, email, and phone support.
- Provide detailed answers to customer inquiries and assist with navigating complex software tools.
- Collect and communicate customer feedback to relevant teams, driving continuous product and service improvement.
- Maintain composure and adaptability in a fast-paced environment, responding to evolving customer needs.
- Proficient knowledge on Thailand HR & Payroll compliance.
- Proficient in both English and Thai Language, candidate is expected to liaise heavily between our Thai speaking clients and our internal team.
What We Offer:
- An opportunity to work remotely (from Thailand) with a passionate and supportive team.
- A dynamic environment where your contributions are valued.
- Continuous professional development and growth.
Job Type: Full-time
Pay: ฿35,000.00 - ฿50,000.00 per month