Thailand Job Openings
Pomelo Fashion
Director – Retail Operations & Special Projects
FULL TIME
September 13, 2024
What's your role in the team?
Pomelo is looking for a Director of Retail Operations & Special Projects. As a member of the Retail Team, you will be working directly with our VP of Retail on executing projects and strategies that benefit our customers, our team and help us work smarter. You’ll manage our extensive network of stores across Thailand and Singapore. With a front row seat in building and managing our retail tech stack, this role will challenge your ability to work in a fast paced environment. The ideal candidate combines strong analytical abilities with intellectual curiosity .The Retail Operations & Special Projects Director is responsible for driving revenue, operational excellence and managing expenses. This role impacts all aspects of Pomelo.- Retail Operations Management: Oversee all aspects of retail store operations within Thailand and Singapore, ensuring smooth and efficient day to day operations
- Training: Ensure retail team is well versed in all processes and procedures
- Efficiency & Stock Management: Identify and implement strategies/SOPs to enhance profits and remain under budget while enhancing customer experience and store team experience
- Vendor Management: Partner with external vendors for store maintenance, new store builds, relocations and repairs
- Team Leadership: Develop and lead the retail operations team and provide necessary trainings to store teams
- Emergency Management: Implement best practices for emergency response
- Collaboration: Work cross functionally with internal stakeholders, such as Finance, Warehouse, Logistics, Marketing, Store Design/Visual, Retail Store Staff and others to ensure retail operations and projects are aligned with company goals
- Drive Revenue: Execute our Pomelo Pop Up Store special projects and look for opportunities to drive revenue outside of our commercial locations
- Reporting: prepare and present detailed reports on operational performance to internal senior management
Who are we looking for?
- The ideal candidate will have extensive professional experience in operations management, preferably within the retail industry.
- High degree of accuracy and attention to detail
- Ability to manage multiple tasks and projects simultaneously while meeting tight deadlines and budgets
- Strong decision making and problem solving skills
- Desire to work in an fast paced and ever changing environment with the ability to work a flexible schedule
- Knowledge of local regulations and requirements
- Ability to communicate in English & Thai, written and verbal
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