Description
Kenvue is currently recruiting for:
Group Customer Development Manager
This position reports to Head of Modern Trade and is based at Bangkok Thailand.
Who we are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.
Role reports to: Head of Modern Trade


What you will do
The Group Customer Development Manager- SPHP is responsible for

• Develop and implement customer development strategies to drive revenue growth in alignment with the company's goals and objectives.

• Lead and manage a team of customer development professionals to achieve targets and deliver exceptional customer experiences.

• Collaborate with cross-functional teams to identify and capitalize on market opportunities and trends.

• Analyze market data and customer insights to inform decision-making and drive innovation.

• Develop and maintain strong relationships with key customers and stakeholders to ensure long-term success.

• Continuously evaluate and improve customer development processes and procedures to enhance efficiency and effectiveness.

• Stay up-to-date with industry trends and best practices to ensure the company remains competitive and innovative.

• Act as a liaison between regional sales and the marketing function.

• Coach sales staff on key competencies.

• Assign sales territories and quotas to staff, in alignment with the Duties.

• Monitor results and adjust coverage as necessary.

• Provide input into sales forecast.

• Coordinate budgets, forecasts, and reports.

• Implement cost controls when necessary.

• Communicate marketplace trends and changes taking place and make recommendations about future courses of action necessary.

• Review market analyses to determine customer needs and volume potential.

• Establish performance improvement plans when necessary.

• Adjust sales plans as appropriate to achieve goals.

• Manage daily activities that aggregates consumer needs, consumer insights, existing or new technologies, and business opportunity to validate new products for consumers.

• Establish new product goals to ensure market share and profitability of products and or services.

Qualifications
What we are looking for

• 5-10 years of experience in customer development or related field.

• Bachelor's degree or equivalent in business, marketing, or a related field.

• Proven track record of driving revenue growth and achieving targets.

• Strong leadership and team management skills.

• Excellent analytical and problem-solving abilities.

• Exceptional communication and interpersonal skills.

• Ability to work collaboratively and build strong relationships with internal and external stakeholders.

• Innovative and creative mindset with a passion for driving innovation and continuous improvement.

• Must be execution focused (with good history of achieving project and sales goals).

• Should be proficient in computer applications.

• Leadership Potential - this person will be seen as potentially occupying a General Trade Leadership Team role in 3 years.

• Must have demonstrated strong leadership through projects and/or taskforces.

• Expertise developing and executing promotions required, leveraging insights from the top_requirements.

• Prior experience leveraging consumer insights to develop effective marketing programs and campaigns strongly preferred.

• Ability to effectively lead, collaborate, communicate and influence in a matrix environment.

• Ability to evaluate opportunities and develop actionable plans to address opportunities.

• Strong team leadership and talent development skills.

• Must demonstrate strategic agility and strong business acumen - ability to manage up/down, strong interpersonal skills for interaction with internal/external senior leaders.

What’s in it for you

• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region

• Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

Primary Location Asia Pacific-Thailand-Bangkok-Bangkok

Job Function Selling Consumer