Job Title: Retail Specialist

THE ROLE

Employment Type: Full-time
Division: Thailand Luxury
Reporting to: Retail Excellence Manager

RESPONSIBILITIES

To lead and drive the assigned doors' sales performance to achieve their business objectives
Evaluate Sales Trend and take appropriate action plan to close the sales gap.
Identify business opportunities of different doors and drive for actions to maximize selling opportunity.
Consolidate customer’s responses and insights and feedback to brand team members. Initiate actions to drive sales
Coordinate with teams on promotions and events
Guarantee brand image. Monitor each door's quality and merchandising. Suggest any improvements needed to Retail Design team
Ensure stock level of different axis is sufficient to achieve sales target.
Manage Slow Move items and aging stocks.
Recruit Beauty Advisor and monitor new BA integration.
Coach, motivate and develop counter/beauty advisor. Take corrective measures to strengthen their performances (KPIs). Work closely with Training manager and to deliver outstanding customer service
Maintain responsible doors' budget
Lead and oversee the frontline team in sales & operations to achieve the desired objectives.
REQUIREMENTS

Knowledge of brand, product and selling skill
Coaching skills
Negotiation skills
Merchandising / display knowledge
Interpersonal communication skills
Strong relationship with clients and customers
Knowledge and understanding of trade, channel and territory English