• Select the location for investigation to investigate administration team for checking and request medical history from selected hospitals.
• Review medical histories and report back to owners (Claim team, Pre-authorization team, Underwriting team) for further assessment

• Support for claim consulting from Claim team, Sale team, CS team etc.
• Support for medical training to claim team
• Support fax claim service process

• Review and summary medical history
• Propose case to claim management for policy voidance
• Prepare void letter
• Inform membership team to refund premium
• Explain void reason to customer and related parties (If any)

• Bachelor’s or Master’s Degree in Business Administration, Nursing, Business of Sciences (Medical Technology), or other related field
• 1 - 2 years experience in Claims Assessor or other related fields in insurance industry