Thailand Job Openings
TDCX Thailand
Team Leader - Customer Service / Customer Service Team Lead
FULL TIME
September 21, 2024
- Provide mentorship, guidance, and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical, and technical capabilities which will enable the department to develop deeper, more scalable solutions
- Team management responsibilities for a team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
- Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
- Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions
- Candidate must possess at least Bachelor's Degree in any field
- Preferable with 2 years of working experience in the related field is required for this position
- Experience leading, inspiring, and motivating others to meet goals and metrics
- Possess project and resource management skills
- Strong communication and interpersonal skills
- Excellent decision making and analytical skills
- Excellent verbal and written communication skills in English and the language of supporting market
- ประกันสังคม
- ประกันชีวิต
- ทำงานสัปดาห์ละ 5 วัน
- ค่าตอบแทนพิเศษ
- ประกันสุขภาพ
- ตามข้อตกลงของบริษัท
-
โทร. : 02-2688430
แฟกซ์. 022666321
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