Company Description
Bodor Laser is a professional manufacturer and exporter dedicated to the design, R&D and production of fiber laser machines that are widely used for cutting different metal materials. All of our products comply with international quality standards (CE,SGS, ISO9001, etc.) and are greatly appreciated by customers around the world. With 20 service languages, knowledgeable sales and after-sales team, 24/7 service, world wide market network covering more than 150 countries, we reach out to customers all over the world and look forward to all potential partnerships. Keeping in mind responsibilities for the well being of its staff and the society, Bodor is determined to gain world recognition with intelligently Made-in-China and change human life with laser technology.
In addition, The company has maintained a high growth rate since its establishment in 2008.Now Bodor has 51000 m2 production base, 10000+ delivery capability, 2000+ global employees. Bodor's global Network covers 180 countries with 10 global branches and 4 technical centers.
Ultra-high power capability

• World premier of 25000w, 30000w, 40000w and world unique 22000w laser cutting machine.

Sales record (Until Sept, 2021)

• Choice of 700 companies worldwide on 10k W+ laser cutting machines, in 37 different countries and regions.

No. 1

• World No. 1 in 10k W+ laser cutting machine sales volume.

R&D Capability

• Strong R&D team lead by the drafter of National Standards for CNC laser cutting machines
• Over 200 R&D Technicians, the R&D level is in line with international standards
• 10 subdivision platforms, including plate cutting, pipe cutting, application engineering, etc.
• 2 Core R&D Centers in China and 4 overseas Technology Centers
• More than 200 patent certificates, 5 international awards, 22 industry awards with 200+ R&D Team, 200+ Patents, 10 R&D Platforms.

Job Description
This position will be responsible for daily affairs in the technical service center and report to the service manager.
Responsibilities

• Service acceptance: Responsible for receiving user visits, answering local user service requests/complaints, etc. and recording them, cooperating with the service manager's service coordination work, and assisting in handling key customer service needs.
• Service Online reply consultation:Online survey/telephone interview of machine satisfaction/service satisfaction of users according to the requirements of the China headquarters, reporting relevant data and analysis results, and ensuring that the data is accurate and effective.
• Daily management: Assist the service manager to complete the procurement of office supplies and items related to the service center, water, electricity, property and logistics related work docking, ensure operational compliance, and do a good job in on-site 5S management.
• Others: Other matters assigned by the service manager.

Qualifications

• Language requirements: English.
• Experience: Those with experience in after-sales internal affairs are preferred.
• Able to use office software proficiently.
• Strong communication skills.

Additional Information
Linkedin
https://www.linkedin.com/company/jinan-bodor-cnc-machine-co-ltd/
Kariyer.net
https://www.kariyer.net/firma-profil/bodor-laser-turkey-makina-ticaret-limited-sirketi-341161-392273
Website
https://www.bodor.com/tr