Turkey Job Openings
BI Ilaç Tic A.S.
Customer Value Manager
Istanbul
FULL TIME
August 27, 2024
We are IMETA
ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa & Sub Sahara Africa) Northeast & West Africa, Near East & UAE, Saudi Arabia, Gulf & East Africa (SAGEA).
IMETA is home to more than 47 nationalities. We are a myriad of color and culture and embracing this diversity is one of our greatest opportunities.
We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success.
The Opportunity
We are looking for a Customer Value Manager (CVM) based in Istanbul, Turkiye. This position is the lead of excellence in customer engagement in the country; and co-lead of Omnichannel Engagement Journey together with Digital Engagement Manager. The position holder will be responsible in acting as the main interface to manage data stewardship of customer engagement tasks, tactics and business analysis as well as liaise with relevant stakeholders to support in Veeva data management tasks and training. Key responsibilities in this role include In-market target setting to ensure process implementation and documentation and provide monthly In-market insights to management to support performance analysis.
This position will be reporting to the Head of Go-To-Market (GTM) and Commercial Operations, Turkiye.
Roles & Responsibilities
We are looking forward to receiving your application! We will then have a look at your CV. If we see a match, we will invite you for a screening interview.
SPL Screening:
In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.
Diversity & Inclusion @ BI
At Boehringer Ingelheim we share the opinion that diversity and inclusion is essential for the growth of our business and that our strengths and competitive advantage are also the result of the diversity of our company – diversity across the three dimensions of inclusion: Gender, Geography and Generation. Our people are part of a deep-rooted, family company philosophy that welcomes everyone! We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa & Sub Sahara Africa) Northeast & West Africa, Near East & UAE, Saudi Arabia, Gulf & East Africa (SAGEA).
IMETA is home to more than 47 nationalities. We are a myriad of color and culture and embracing this diversity is one of our greatest opportunities.
We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success.
The Opportunity
We are looking for a Customer Value Manager (CVM) based in Istanbul, Turkiye. This position is the lead of excellence in customer engagement in the country; and co-lead of Omnichannel Engagement Journey together with Digital Engagement Manager. The position holder will be responsible in acting as the main interface to manage data stewardship of customer engagement tasks, tactics and business analysis as well as liaise with relevant stakeholders to support in Veeva data management tasks and training. Key responsibilities in this role include In-market target setting to ensure process implementation and documentation and provide monthly In-market insights to management to support performance analysis.
This position will be reporting to the Head of Go-To-Market (GTM) and Commercial Operations, Turkiye.
Roles & Responsibilities
Veeva data stewardship and field force excellence:
Requirements
- Ensure proper Veeva setup for all field force, for example user creation, Territory & product Alignment, Hierarchy alignment etc.
- Coordinate with ROPU on customer data collection & Validation for Potential & Adoption to support robust customer segmentation
- Provide Veeva training for new field force as well as refreshers for existing teams
- Monitor KPIs for field force and analyze the execution and provide reports and recommended actions to management
- Support and drive the target setting process across the region to ensure process implementation and documentation
- Support management in alignment with marketing with relevant analysis to build the national In-Market target
- Ensure fair In-Market target allocation to the field force that matches the territory potential through by reviewing targets
- Carry out regular field force In-Market sales achievement analysis and recommend corrective actions, where required
- Ensure cascading, training and proper understanding of the field force management SOP that includes the incentive SOP
- Ensure adherence to the SOP and document any approved deviations
- Provide regular reports for field force incentive calculation and support the audit process of incentive calculation on quarterly basis
- in-market sales analysis and provide insights to the management for overall brand and field force performance
- Liaise with OPU marketing on National in market sales data analysis, brick level data analysis, and share the updates across the OPU/country
- Bachelor’s degree in Science, Pharmacy, Business Administration, Economics
- Postgraduate degree in Marketing is a plus
- Minimum 5 years’ experience within a Pharmaceutical company
- Minimum of 3 years' experience within a similar role or strong Sales Force Effectiveness experience
- Previous experience and working knowledge using Veeva CRM System
- Previous working knowledge using Tableau is desirable
- Business fluent in English and Turkish
- Ability to act as a team player and maintain cross-functional relations
- Excellent communication skills to influence and lead without authority
- Strong analytical skills and strategic thinking with good business acumen
We are looking forward to receiving your application! We will then have a look at your CV. If we see a match, we will invite you for a screening interview.
SPL Screening:
In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.
Diversity & Inclusion @ BI
At Boehringer Ingelheim we share the opinion that diversity and inclusion is essential for the growth of our business and that our strengths and competitive advantage are also the result of the diversity of our company – diversity across the three dimensions of inclusion: Gender, Geography and Generation. Our people are part of a deep-rooted, family company philosophy that welcomes everyone! We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
New Job Alerts
Yemeksepeti
Partnerships and Retail Media Executive
Istanbul
FULL TIME
November 19, 2024
View Job DescriptionMieko Bilgi Teknolojileri Anonim Şirketi
Satış Danışmanı
Pendik
FULL TIME
November 19, 2024
View Job DescriptionSmr Plast Met Molds And Tools Turkey
Proses Kalite Operatörü
Tuzla
November 19, 2024
View Job Description
Outscal Technologies
International Treasury Professionals
Istanbul
November 19, 2024
View Job Description
Outscal Technologies
Retail Operations Analytics and Planning Professionals
İzmit
November 19, 2024
View Job Description
United Nations Development Programme (UNDP)
Media Mapping Consultant, Home-based
Istanbul
November 19, 2024
View Job DescriptionLooking for similar job?
Airties
Senior Test Engineer – Customer QA Team
Istanbul
FULL TIME
August 29, 2024
View Job Description
Trendyol
Trendyol GO - Customer and Vendor Quality Development Leaders
Istanbul
FULL TIME
August 27, 2024
View Job Description
McCormick & Company
CUSTOMER SERVICE BUSINESS COORDINATOR
Kemalpaşa
FULL TIME
August 22, 2024
View Job Description
See What’s New: BI Ilaç Tic A.S. Job Opportunities
BI Ilaç Tic A.S.
Regional Medical Manager
Istanbul
FULL TIME
September 10, 2024
View Job Description
New Job Alerts
Yemeksepeti
Partnerships and Retail Media Executive
Istanbul
FULL TIME
November 19, 2024
View Job DescriptionMieko Bilgi Teknolojileri Anonim Şirketi
Satış Danışmanı
Pendik
FULL TIME
November 19, 2024
View Job DescriptionSmr Plast Met Molds And Tools Turkey
Proses Kalite Operatörü
Tuzla
November 19, 2024
View Job Description
Outscal Technologies
International Treasury Professionals
Istanbul
November 19, 2024
View Job Description
Outscal Technologies
Retail Operations Analytics and Planning Professionals
İzmit
November 19, 2024
View Job Description
United Nations Development Programme (UNDP)
Media Mapping Consultant, Home-based
Istanbul
November 19, 2024
View Job Description