We’re looking for Transport Planners like you across our business.
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DHL is a brand with a vision to become “The logistics company for the world”. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science & healthcare, technology, engineering & manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering & manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.


QUALIFICATIONS AND JOB DESCRIPTION


Qualifications:

• Import, Export, Logistics and Supply Chain operations knowledge
• Minimum 1 year experience in Seaway Freight operations
• Minimum upper intermediate in English both verbal and writing is a must
• Microsoft Office Programs knowledge (Excel must, Power BIand OTM knowledge is a plus)
• High customer focus and teamwork spirit
• Clear understanding of KPI and basic knowledge of KPI preparation
• Able to work under pressure and meet deadlines
• Problem solving and crisis management in critical daily issues
• Having strong customer relationship management skilll

Job Description:

• New destination and/or material creation on tracking system
• Tracking new orders from the suppliers and uploading orders to tracking system
• Communicating with selected Carriers for container availability and make bookings
• Spot shipment arrangement in case needed
• Updating tracking system with ETS, ETA details based on Carrier booking
• Checking shipping instructions from suppliers and other documents (Invoice, PL, etc.)
• Tracking all in transit shipments and in case of ETA changes, asking for root cause from carriers and updating new ETA on tracking system
• Tracking actual arrivals with carriers and updating on tracking system
• Sharing daily status reports
• Daily provlem escalation and informing customer about delays
• Non-value added cost and demurrage control on daily basis and root cause analysing
• Preparing KPI’s and root cause analysis on monthly basis and taking respective actions